New Articles

  1. *New* Surcharge Management Screen and Updated Site Surcharge Window in Customer Service Screen (16223) [Enhancement]

    Site Surcharge Pathway: Accounts > (Site section) > Select Surcharge Group (Note - a surcharge group must be assigned to display) The following changes have been applied to the Site Surcharge Rates window: The Type column has been relocated...
  2. Customer Portal - Option to Print Multiple Manifest Added (15816) [Enhancement]

    The Service History screen in the Customer Portal has been enhanced to allow users to select and print manifests for multiple work orders. Pathway:  Customer Portal  ...
  3. Surcharge Management

    Pathway:  Accounting > Surcharge Management The Surcharge Management screen is used to oversee and regulate surcharges applied to accounts and their sites. Within this screen, users can compare the base rate (the surcharge rate applied to ...
  4. Services (Setup) - Surcharge Setup Updated (16224) [Enhancement]

    The following changes have been applied to the Surcharge Rate Setup screen: A 'Show Rate History' check box has been added. By default, it is unchecked, allowing for the display of only current and future surcharge rates. The Surcharge Rate tab i...
  5. Billing Screen Overview

    Pathway:  Accounting > Billing The Billing screen in the Accounting module simplifies the billing process and keeps a historical record of all billing batches. Within the Pending and In Process tab, two distinct grids are available: the ...
  6. Disposal/Ship Location Setup - Search Filter Added to Material Type Tab (16217) [Enhancement]

    The Disposal/Ship Location Setup screen has been improved by adding a search filter within the Material Type tab. Pathway:  Setup > Operations > Disposal/Ship Location ...
  7. Reason Code Setup - 'Invoice Adjustment' Reason Code Type Updated (16258)

    The 'Invoice Adjustment' reason code type has been modified, and the GL Account drop-down field is no longer included. Pathway: Setup > System > Reason Code > Add Reason Code Related Articles: Reason Code Setup ...
  8. Tax Region - Add/Edit Tax Rate Enhancements (16234) [Enhancement]

    The following enhancements have been made to the Add/Edit Tax Rate editor: The name of the editor has changed from 'Tax Region Taxes' to  'Add / Edit Tax Region.' The 'Tax Type' has been added to display at the end of the taxes listed in the drop...
  9. Accounts - Inbound/Outbound Work Order Status Not Updating Posting Status (16241)

    The logic for the Work Status of Inbound/Outbound work orders has been enhanced to automatically update the Posting Status to "Posted" when the Work Status is set to "Received - Completed" and saved. Pathway:  Accounts > Search > Ac...
  10. Reason Code Setup

    Pathway:  Setup > System > Reason Code The Reason Code Setup screen defines the reason codes used across various areas of the product to specify the purpose of an action. For example, reason codes are used to explain the creation of on-ca...