The following article details the process of setting up an inactivity rental fee to charge on-call services with. Each section outlined below is a required part of setup and includes a description and link to the full documentation it relates to.
Add a Service With a Daily Rental Fee
Pathway: Accounts > Add Active Service
For site services receiving a service with an on-call frequency, the option to apply a daily rental fee when the service is created is available. Daily inactivity rental is only assessed on scheduled billing batches or single invoices. To learn more about adding an active service, click on the Related Articles link below.
Related Articles:
Rent Free Days
"Rent Free Days" refers to the number of days the customer will not incur a daily inactivity rental fee. Rent Free Days are applied at the service start date, between completed services, through the billing date or end date of the service for any days exceeding the Rent Free Days. Billing uses the following logic to determine the specific days for which the customer will be charged during each billing cycle:
- Service start date to first completed service date, OR the invoice date.
- From the date of the last completed service to the next completion date OR the invoice date.
Daily Rate
Enter the amount the customer will be charged on a daily basis for the equipment for any days exceeding the Rent Free Days.
Create an Inactivity Charge Code
Pathway: Setup > Services > Charge Code
Assign the Inactivity Charge Code to a Line of Business
Pathway: Setup > Services > Line of Business
Enable Daily Rental Fee
Pathway: Setup > Services > Service Code
