Pathway: Accounts > Add Active Service
For site services with an on-call frequency, the option to apply a daily rental fee when the service is created is available. Daily inactivity rental is only charged during scheduled billing batches or single invoices. More information about adding an active service can be found by clicking the Related Articles link below.
If Billing in Arrears
Site service rental/inactivity fees are not billed for more than 60 days in arrears. If rental charges are needed for a period beyond the 60-day limit, a manual charge must be applied.
Rent Free Days
"Rent Free Days" refers to the number of days the customer will not incur a daily inactivity rental fee. Rent free days are applied at the service start date, between completed services, through the billing date or end date of the service for any days exceeding the allotted Rent Free Days limit. Billing uses the following logic to determine the specific days for which the customer will be charged during each billing cycle:
- Service start date to first completed service date, OR the invoice date.
- From the date of the last completed service to the next completion date OR the invoice date.
Daily Rate
Enter the amount the customer will be charged on a daily basis for the equipment for any days exceeding the Rent Free Days.