A new "Optimization Override" field has been added in the "Start Route Optimization" feature of Dispatch. This field allows users to override both the Line of Business route optimization settings and RouteSmart's route optimization settings. If the field is not populated, the optimization override for the Line of Business is used. If the Line of Business does not have an optimization override populated, RouteSmart's (third party integration) settings are used.
Pathway: Operations > Dispatch