Billing has been enhanced to support a new Catch Up batch type that will include any charges not already included on the previous batch, excluding finance charges and inactivity fees. Catch Up billing may be used in scenarios such as new services being added or increased between billing periods, allowing the account to be caught up and helping prevent customers from having a larger balance on their next invoice.
Bill Group Setup Changes
To support this, a Catch Up Billing tab has been added to the Bill Group Setup screen. For each bill group that should include the Catch Up Billing option, select which charges should be included.
Billing Batch Changes
In the Create Billing Batch window, a new Catch Up option has been added to the Type drop-down. When selected, a Bill Group, Invoice Date, and Bill To Date are required. Based on the Catch Up Billing settings enabled for the selected bill group, informational messaging is displayed alongside the date fields to indicate what will be billed for the specified time period.
