Billing has been enhanced to support a new Catch Up billing batch type that includes previously unbilled services and charges, including recurring services and any catch up billing charges enabled at the bill group level. Catch Up billing may be used in scenarios such as new services being added or increased between billing periods, allowing the account to be caught up and helping prevent customers from having a larger balance on their next invoice.
Bill Group Setup Changes
To support this, a new Catch Up Billing tab has been added to the Bill Group Setup screen with configuration options to control the inclusion of Manual Charges and Work Order Charges when running a catch up billing batch.
Billing Batch Changes
In the Create Billing Batch window, a new Catch Up option has been added to the Type drop-down. When selected, a Bill Group, Invoice Date, and Bill To Date are required. Based on the Catch Up Billing settings enabled for the selected bill group, those selections will be included along with
informational messaging displayed alongside the date fields to indicate what will be billed for the specified time period.
