Updated Articles

  1. Navu Request - Add Date Range Filters To History Tab (15371) [Enhancement]

    An improvement has been implemented in Navu Requests, now featuring a "Created Within" filter within the History tab. Pathway:  Navu Requests ...
  2. System (User) - Last Login Not Displaying on Edit User Screen (15692)

    The problem causing the absence of the last login timestamp on the Edit User screen has been resolved. Pathway: Setup > System > User > (select) User ...
  3. Customer Portal - Unposted Work Orders Displaying in Charge Amounts Before Billing (15665)

    An issue has been resolved that allowed customer's to see subtotal of amounts charged on unposted work orders in the Customer Portal.  Pathway: Customer Portal ...
  4. Dispatch - Selection of the Time in the Pre Trip Column Does Not Open Results Window (15686)

    An issue has been resolved in the Dispatch screen that prevented the Vehicle Inspection Results window from displaying. Pathway: Operations > Dispatch ...
  5. Adjustment History And Pending Approval - Reversed Adjustments Display Red (15370) [Enhancement]

    An enhancement has been made  to the History tab in Adjustment History - Pending Approval to  highlight reversed invoice adjustments in red.  Pathway:  Accounting > Invoice Adjustment - Pending Approval And History ...
  6. Accounts - Prepayment Amount and Total Field Labels Not Displaying (15663)

    Previously, 'Prepayment Amount' and 'Total' field labels were not displaying in the Post A Payment screen when the invoice list was empty. This has been fixed.  Pathway:  Accounts > Search > Accounts ...
  7. Sales Results Net New - "New" Record Counts Don't Match Counts Returned in the Details Screen (15575)

    An issue has been resolved that caused the count in the "New" column on the Sales Results New screen to not match the count of results in the Sales Result Details screen. Pathway:  Reports > Analysis > Sales Results Net New ...
  8. Accounts (Route Scheduling) - Duplication of Service Record When Rescheduling to Another Day (15640)

    Previously, rescheduling a recurring service to a different day of the week resulted in the creation of work orders for both the original and rescheduled days. This issue has been resolved, and now only a single work order is generated for the newly...
  9. Dispatch - Route Disposal Records Delete Option (15666) [Enhancement]

    Within the Dispatch screen, the Route Disposal Records now include the option to remove a disposal ticket from the list by selecting the removal icon associated with the ticket. Pathway:  Operations > Dispatch  ...
  10. Bill Group Setup - New 'Invoice With Aging' Available (15024) [Enhancement]

    A new invoice format, "Invoice With Aging," has been added to the invoice options available in Bill Group Setup. Pathway:  Setup > Accounting > Bill Group ...