Updated Articles

  1. Services List (Dispatch) - Work Order Payment Terms COD and CIA Display with Account (15396) [Enhancement]

    If an account is (COD) Cash on Delivery, or (CIA) Cash in Advance, "COD" or "CIA" will display after the Site ID in red text. Pathway: Operations > Dispatch > Services List ...
  2. NavuNav - Logic Updated to Fix Disposal Record Timestamp (15289)

    The logic has been corrected for the disposal record timestamp displayed in Dispatch and on the work order. Previously, times were being set to noon or midnight instead of reflecting the actual disposal time. Pathway:  load Work Order > ...
  3. Manifest Consolidation - Unable to Remove Label From an Open Batch (15631)

    We have resolved an issue that previously prevented the removal of a label from an open batch in Manifest Consolidation. Pathway: Operations > Manifest Processing > Manifest Consolidation ...
  4. Order Processing/Edit Service - Date and Label Discrepency Between Work Order and Order Processing Screen (15585)

    An issue has been resolved that caused a discrepancy between the date and label displayed on the Order Processing screen and what appeared on the work order when a service was edited. Pathway:   (Load) Accounts > Edit Service ...
  5. Customer Portal - Inventory Added to Service Map Export (15578) [Enhancement]

    The export feature within the Customer Portal's Service Map has been improved to include site inventory for equipment that corresponds to the items listed on a service record. Pathway: Customer Portal > Service Map > Export Icon ...
  6. Refresh and Filter Logic Updated to Multiple Setup Screens (14447) [Enhancement]

    Logic has been updated to multiple screens in the Setup module to retain the filter selection even when the screen is refreshed. Pathway: Setup - Multiple screens affected ...
  7. Report Format Setup - Invoice With Aging Format Renamed (15707) [Enhancement]

    In Report Format Setup, the "Invoice With Aging" invoice format has been renamed to "Navu Base Product Format A." Pathway: Setup > Report Formats ...
  8. System (Permissions) - Logic Updated to Restrict User Ability to Delete Notes (15693)

    Previously, an issue with permission logic allowed a user to delete another user's notes regardless if their user account had the permission or not. This has been fixed. Pathway: Setup > System > Permission ...
  9. Aging Report

    Pathway:  Reports > Standard Reports > AR > Aging The Accounts Receivable (AR) Aging report is to provide a clear and organized overview of outstanding customer invoices. This report categorizes receivables based on the length of time the...
  10. Route Management - Route Drop Down Default To Top Of List (15652)

    The logic for the Route drop-down list in the 'Current' tab of Route Management has been revised to automatically open the list with the scroll bar positioned at the top by default. Pathway:  Operations > Route Management ...