Updated Articles

  1. Billing (Accounting) - Billing Comparison Analysis Report Not Generating (17660)

    An issue has been resolved that caused an internal server error when running the Billing Comparison Report, which previously resulted in no data being returned. Pathway: Accounting > Billing ...
  2. Statement (Accounts) - Due Date Added to Core Statement (17342)

    An update was made to the core statement to include a Due Date column.  ...
  3. Dispatch (Operations) - Site Hyperlink Added to Edit Service Record (17666) [New Feature]

    The Site ID hyperlink has been enabled on the Edit Service Record screen from the Dispatch Services list. Clicking the hyperlink opens the site in the Customer Service screen, which will also include a back button to return to the Services List ...
  4. Billing (Accounting) - Permission Logic Updated (17670)

    The following permissions have been updated: Permission 109 : Renamed from View Billing to View Billing and Process a Billing Batch. This permission now controls access only to the Account / Billing screen. Permission 281 : Renamed ...
  5. Active Services (Accounts) - Update to Ensure Unique Service IDs (17599)

    Service IDs have been updated to ensure uniqueness and prevent duplicates. Pathway: Customer Service Screen > Active Services ...
  6. Service Record (Accounts) - Support for Non-Integrated Credit Card Terminal (17615)

    A new "Enabled Non-Integrated Credit Card Terminal" field has been added to the Credit Card/ACH tab in the Division Setup screen. When this field is enabled, the "Credit Card - Non-Integrated Terminal" option becomes available in the Type dr...
  7. Dispatch (Operations) - Updates to Context Menu Actions (17440)

    The following enhancements have been applied to the Dispatch screen: Left and Right-Click Enhancements Left-click anywhere within a row (that is not a link) and it will cause the selection of the row. Right-click ...
  8. Site Status Updates Pending Approval

    Pathway:  Accounts > Site Status Updates Pending Approval The Site Status Pending Approval screen provides a second level review to complete a status change to a site. Use this screen to approve or reject changes to an active, vacatio...
  9. GL Batch Export - Quickbooks Integration

    Pathway:  Accounting > GL Transaction Processing Export GL batches from Navusoft into an Excel file for uploading into QuickBooks using the process outlined here. This documentation outlines the steps within Navusoft, provides recommendat...
  10. Orders, Quotes and Contracts (Accounts) - Logic Updated to Multi-Site Proposals (17581)

    The logic for proposals with multiple sites has been updated. Proposals and contracts that include more than one site will now be visible on all associated sites, not just the primary site. Pathway : Accounts > Orders, Quotes, and Contra...