New functionality has been added to the account's Bill Group to support the Paper Bill Fee option. Once enabled, fees display in Customer Service and on the invoice for all accounts assigned to the Bill Group. If an account should be excluded from the fee, select the 'Exclude Paper Bill Fee' check box from the Edit Account screen.
Review the article and overview video links attached at the bottom of this page for further details and setup.
Pathway: Setup > Accounting > Bill Group
Articles: Paper Bill Fee Setup
Overview: Paper Bill Fee Overview Video