New Articles

  1. System - Logic Update in Division Setup (14376)

    The Division drop down field in Division Setup has been updated to display divisions in alphabetical order. Pathway:  Setup > System > Division Version: 69 ...
  2. Accounting - Logic Updated to 'Ivoice Format' in Bill Group (14285)

    The  Invoice Format field in both the Add Bill Group and Update Bill Group screens has been updated to be a required field. Pathway:  Setup > Accounting > Bill Group Version: 69 ...
  3. Role (System) - Auto Save Added to Screen (14273) [Enhancement]

    The Role Setup screen has been modified to auto save upon tabbing or clicking away from an updated field. Pathway: Setup > System > Role Version:  69 ...
  4. Service Code - 'Bill Zero Amount' Added to Setup (15027) [Enhancement]

    A 'Bill Zero Amount' billing setting has been added to Service Code setup. Options for this setting include 'Yes' or 'No'. Pathway:  Setup > Services > Service Code Version:  68 ...
  5. Available Charge Codes

    Pathway:  Setup > Services > Available Charge Codes Available Charge Code Setup identifies where charge codes are available. Permissions The following permissions are required to access and edit in the Available Charge Code Se...
  6. Available Service Codes

    Pathway:   Setup > Services > Available Service Code The Available Service Code Setup screen identifies the services provided to a division and further refines them to specific service regions. This screen also offers the option to app...
  7. AR History - Authorization Code Added to Payment Receipt (14476) [Enhancement]

    Payment receipts have been modified to include the Authorization Code below the Payment Method. Pathway:  Accounts > Search > Account (Customer Service) > AR History Release Version: 69 ...
  8. Services - Unable to Update Surcharge Rates (15053)

    An issue has been has resolved in Surcharge Setup that prevented the Surcharge Rate section from displaying upon selection of a surcharge. Pathway: Setup > Services > Surcharge ...
  9. Merge Sites Logic Updated

    Site matching logic has been updated to use both Address Line 1 and Address Line 2. Additionally, if Address Line 2 is populated it will display in the same column as the Address Line 1.  Pathway: Database > Merge Sites ...
  10. Service Record - Route Selection in Edit Active Service Not Working as Expected (15044)

    An issue has been resolved that affected Route drop down functionality. Pathway: Accounts > Search > (Edit) Active Service ...