New Articles

  1. NavuNav Screen Overview Basics (Android)

    Created On: 03/06/2025 in NavuNav NavuNav Android
    The following article provides an overview of the NavuNav features, specific to the NavuNav Android driver application.  Driving Directions (Turn-By-Turn Navigation) NavuNav's Driving Directions feature is designed to enhance navigation ...

  2. Inbound Orders (Accounts) - Inbound Orders not Calculating Percent Surcharges (18001)

    Created On: 03/05/2025 in Release Notes Home Release 74 Operations - Release 74
    Inbound tickets were previously not calculating the percentage surcharge for charge codes. This has been resolved. Pathway: Operations > Inbound/Outbound ...

  3. NavuNav (Android) - Hide/Display of Chat Icon in Driver App (17530)

    Created On: 03/05/2025 in Release Notes Home Release 74 NavuNav - Release 74
    Permission logic in the NavuNav app has been updated to control the visibility of the chat icon for drivers. The icon will only display if the driver has one of the four listed permissions. Permissions should be assigned based on who drivers shoul...

  4. NavuNav (Android) - Logic Updated to Location List for Disposals (17912)

    Created On: 03/05/2025 in Release Notes Home Release 74 NavuNav - Release 74
    The Location drop down in the Add Disposal Entry section of the NavuNav (Android) app has been updated to display only active facilities associated with divisions that match the selected route. ...

  5. Active Dispatch (Operations) - Display of Work Orders with Exceptions (17970)

    Created On: 03/05/2025 in Release Notes Home Release 74 Operations - Release 74
    Screen logic has been updated to display work orders marked with an exception on the left side of the timeline. Pathway: Operations > Active Dispatch ...

  6. NavuNav (iPad) - Isolated Issue of Drivers Not Seeing Work Orders (18015)

    Created On: 03/05/2025 in Release Notes Home Release 74 Operations - Release 74
    An issue caused by a SQL Server parameter limit has been resolved, which prevented drivers with more than 2,200 stops in a day from seeing work orders in NavuNav (iPad). Application: NavuNav (iPad)

  7. Services List (Operations) - Infrequent Issue Prevented Display of Stops (18024)

    Created On: 03/05/2025 in Release Notes Home Release 74 Operations - Release 74
    In rare cases, stops did not display when NavuNav provided invalid latitude and longitude values for services marked as completed or with an exception. This issue has been identified and resolved.  Pathway: Operations > Dispatch ...

  8. AR Analysis Report (AR) - Logic Updated to Taxes and Adjustments (17993)

    Created On: 02/28/2025 in Release Notes Home Release 74 Reports - Release 74
    The logic for Adjustments and Taxes in the AR Analysis report has been updated to separately report any taxes included in an adjustment in the Taxes line. Previously, the taxes for adjustments were being included in the adjustments total line. ...

  9. Standard Reports (AR) - Updates to Tax Details and Tax Summary Reports (17994)

    Created On: 02/27/2025 in Release Notes Home Release 74 Reports - Release 74
    The Total Sales column has been removed from the Tax Details and Tax Summary reports. Pathway: Reports > Standard Reports > AR ...

  10. Rate Update Batch (Sales) - Charge Code Selection Not Displaying (17801, 18006)

    Created On: 02/27/2025 in Release Notes Home Release 74 Sales - Release 74
    An issue has been resolved that prevented charge codes from populating for selection, and the logic has been corrected to prevent a batch from showing 0 records after creation. Pathway:  Sales > Rate Update Batches ...
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