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The rules for Invoice Adjustment Limit , Adjustment Approval Limit , and Amount Requiring Two Approvals have been updated to clarify which limit applies where. Invoice Adjustment Pathway: Customer Service (screen) > AR History >...
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The logic for the Auditor header in AR Aging Management has been updated to first check the Auditor Account Label field in System Options Setup and use the value listed. If the field is empty, the header defaults to 'Auditor'. Pathway...
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The Active Services section of the Customer Service screen now includes a "Last Activity" column, displaying the date of the most recent service marked as 'Completed' or 'Not Serviced'. Pathway: Accounts > Active Services ...
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An issue has been resolved that caused an internal server error when running the Billing Comparison Report, which previously resulted in no data being returned. Pathway: Accounting > Billing ...
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An issue has been resolved where selecting 'Print Receipt' in AR History generated a blank page instead of the payment receipt. ...
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An update was made to the core statement to include a Due Date column. ...
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The following updates have been applied to the AR Aging Management screen: Selection Model 1. Left-clicking on row: Left-clicking anywhere within the row will cause the selection of the row. 2. Right-clicking on row: ...
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The Site ID hyperlink has been enabled on the Edit Service Record screen from the Dispatch Services list. Clicking the hyperlink opens the site in the Customer Service screen, which will also include a back button to return to the Services List ...
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The following permissions have been updated: Permission 109 : Renamed from View Billing to View Billing and Process a Billing Batch. This permission now controls access only to the Account / Billing screen. Permission 281 : Renamed ...
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Service IDs have been updated to ensure uniqueness and prevent duplicates. Pathway: Customer Service Screen > Active Services ...