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An issue was identified where, if a driver marked a stop with an exception and attached a photo, and the account class setting Default Work Order Photo – Display in Customer Portal was set to Yes , the service record incorrectly showed Display i...
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A new query entity 'Customer Service Activity History' has been added to the Database Query tool. The image below captures the display fields the new query includes. Pathway: Database > Database Query ...
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The Online Order field previously labeled Default Service Region has been renamed to Fallback Service Region (If None Matched) and now includes the option to be cleared. Additional information about this setup: If a customer's address ...
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An issue has been resolved that prevented results from being returned on the Disposal Detail Report. Pathway : Reports > Standard > Operations > Disposal Detail ...
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An issue that prevented the Grand Total from displaying at the bottom of the Aging Details report has been resolved. Pathway: Reports > Standard > AR > Aging Details ...
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An issue has been resolved that caused a 'Site Not Found' error when an edit was made to the Bill Group field. Pathway: Customer Service Screen > Site Details ...
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An issue that caused errors when validating tax regions for certain addresses has been resolved. Pathway: Customer Service Screen> Site Details ...
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Critical: If your drivers run more than one route at the same time, contact Support before installing version 6.5 for Android. Starting with NavuNav Android 6.5 , the driver will only be able to service a single route at a time. T...
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Created On: 09/19/2025
in NavuNav NavuNav Android
To improve productivity and profitability reporting, drivers assigned to multiple routes must use the Switch Route feature in the application menu to move between them. Although a driver may be assigned multiple routes in a single day, stops ca...
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If a service has an applicable recurring minimum charge, it will display as a separate line item when not included in a charge grouping on the following: Printed Invoice Estimate Invoice Invoice Detail ...