New Articles

  1. Operations (Setup) - Validation Message Updated in Manifest Consolidation Eligible Setup (14640) [Enhancement]

    The validation popup that appears when a user incorrectly attempts to add a charge code has been updated with new wording. Previous : First add selected Charge Code by clicking Plus (+) sign.  New: Charge Code must be added by clicking (+) b...
  2. Disposal / Ship Location Setup - Disposal Calculation Updated to Use Internal Rate for Internal Trucks and Disposal Location (15135) [Enhancement]

    The setup below is necessary for calculating rates for internal trucks and disposal locations.  Disposal / Ship Location Setup Pathway:  Setup > Operations > Disposal / Ship Location When the Ownership field of the disposal location is se...
  3. Services List (Dispatch) - Work Order Payment Terms COD and CIA Display with Account (15396) [Enhancement]

    If an account is (COD) Cash on Delivery, or (CIA) Cash in Advance, "COD" or "CIA" will display after the Site ID in red text. Pathway: Operations > Dispatch > Services List ...
  4. NavuNav - Logic Updated to Fix Disposal Record Timestamp (15289)

    The logic has been corrected for the disposal record timestamp displayed in Dispatch and on the work order. Previously, times were being set to noon or midnight instead of reflecting the actual disposal time. Pathway:  load Work Order > ...
  5. Manifest Consolidation - Unable to Remove Label From an Open Batch (15631)

    We have resolved an issue that previously prevented the removal of a label from an open batch in Manifest Consolidation. Pathway: Operations > Manifest Processing > Manifest Consolidation ...
  6. Dispatch - Map Unable To save Multiple Records When Updating Work Status (15680)

    A previous issue with the Route Dispatch Map not allowing users to save a Work Status change when the polygon tool was used has been successfully resolved. Pathway:  Operations > Dispatch ...
  7. Dispatch - Route Truck Options Not displaying With Multiple LOBs Assigned (15697)

    An issue related to trucks with more than one Line of Business assigned to them not displaying for all lines of business on the Route Record screen has been resolved. Pathway:  Operations > Dispatch ...
  8. AR Payment Batch - Period Filter Updated (15368) [Enhancement]

    The following enhancements have been made the AR Payment Batch screen: The previous drop-down Period filter has been updated to display as a month/year picker. If the selected time period is closed, 'Closed' will display in red. Pa...
  9. Order Processing/Edit Service - Date and Label Discrepency Between Work Order and Order Processing Screen (15585)

    An issue has been resolved that caused a discrepancy between the date and label displayed on the Order Processing screen and what appeared on the work order when a service was edited. Pathway:   (Load) Accounts > Edit Service ...
  10. Customer Portal - Inventory Added to Service Map Export (15578) [Enhancement]

    The export feature within the Customer Portal's Service Map has been improved to include site inventory for equipment that corresponds to the items listed on a service record. Pathway: Customer Portal > Service Map > Export Icon ...