New Articles

  1. NavuNav (Android 6.6) - 'Recent States / Provinces' Added to New State/Province List (19271)

    To reduce scrolling for drivers, the New State/Province drop down list now retains the most recently used entries under a Recent States/Provinces header at the top of the list. ...
  2. NavuNav (Android 6.6) - PO Number from Customer Signature Screen Not Copying to Dispatch (19436)

    An issue has been resolved where the PO Number entered on the Customer Signature screen was not being copied into Dispatch as expected. ...
  3. Service Region (Setup / Services) - Update to Site ID Pins (19610)

    An issue has been fixed where the incorrect number was displayed beside the site name when viewing a site on the Service Region Map Area screen. The correct Site ID now appears as expected when selecting a site from the map.  Pathway: ...
  4. Available Service Code (Setup/Services) - Default Rates not Populating (18179)

    Logic has been updated to ensure default rates populate correctly when adding a service that has default rates configured for its service code and frequency. Pathway: Setup > Services > Available Service Code Documentation Review:  ...
  5. Disposal Activity (Operations) - Disposal Record Details not Displaying When Grouped by LOB (19519)

    An issue has been corrected that prevented disposal records from appearing in the details screen when selecting a disposal activity link while the Disposal Activity screen was grouped by Line of Business. Pathway: Operations > Disposa...
  6. Urgent: Mandatory Password Reset- Action Required Today

    Attention Navusoft Users, The security of your information is our top priority. As part of a proactive security action plan, we are implementing a mandatory password reset for all Navusoft Customer Portal users. Required Action and Timing ...
  7. Route Management (Operations) - Renumber Screen Revamped to Offer Improved Usability and Features (19378, 18526)

    The Renumber screen in Route Management has been renamed to “Renumber / Sequencing Stops” and has undergone a complete redesign. For more details, refer to the full documentation available here: Renumber / Sequencing Stops.  Pathw...
  8. 3rd Eye Integration and Setup

    This article outlines the three types of integrations available between Navusoft and 3rd Eye . Server to Server Features Service Verification & Exceptions Sync Marks a WO with the resulting 3rd Eye Status - Either “Co...
  9. PO Numbers (Accounts) - Logic Updated to PO Number Field (19542)

    ChatGPT said: ChatGPT said: The  PO Number fields have been updated to support entries of up to 50 characters , resolving a billing issue that previously occurred. PO number field updates were applied to the following areas: Serv...
  10. Database Query (Database) - Updates to Revenue Query (19517)

    The following fields have been added to the Revenue query in Database Query: Start Date End Date Service ID Account Class Name Pathway: Database > Database Query ...