New Articles

  1. Database Query - Accounts and Sites Entity

    Overview The Accounts and Sites entity provided in the  Database Query tool allows users to run custom data extractions directly from our system database. This data provides a comprehensive view of customer relationships by linking the fin...
  2. Database Query - Account Requests Entity

    Overview The Account Request s entity provided in the  Database Query tool allows users to run custom data extractions about account requests entered into the system directly from our database.  It includes all data fields that are sp...
  3. Database Query (Database) - Site Contract Status: Fix to Display of Renewal Term Months (22286)

    An issue preventing Renewal Term Months from displaying in Database Query results when using the Site Contract Status entity has been Pathway: Database > Database Query Related Article: Database Query ...
  4. Database Query (Database) - Scale Record History: Add Scale Volume Data (21742)

    Volume fields for the Weights - Scale values on an Inbound / Outbound ticket have been added to the Scale Record History query. This data will provide users the ability to track, report, and export volume and weight for scale records.  ...
  5. Services List (Operations) - Addition of 'Seconds' to Timestamp in Sequence Column (20803)

    To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...
  6. Disposal Activity

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  8. Site Notes

    Pathway:  Customer > Search - Account This article details notes that are available at the site level. Site Level notes will display ONLY on the site they were added to. Permissions The following permissions are required ...
  9. Customer Portal Home

  10. Reporting Home