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In the Account Details section of the Customer Service screen, Paper Bill Fee has been relocated to display under Invoice Delivery. Additionally, the red font has been enhanced. Pathway: Accounts > Customer Service Screen ...
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'Sequence' and 'Completion Time' have been separated into two separate columns in the Completion Report export. Columns have been manually hidden in the screenshot for purposes of capturing the change. Pathway: Operations > Dispatch...
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The "Bank Cleared Date" field has been updated to enable deletion of the date using the keyboard's delete button. Pathway: Accounting > AR Payment Batch ...
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The problem causing a service notification for certain work types not to be sent when updating the work order's status to 'In Progress' has been resolved. ...
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Previously, when a user filled out the filter fields in the Territory Manager map and selected 'Load Data,' nothing would load. This has been resolved. Pathway: Sales > Maps > Territory Manager ...
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The Services Notes section of the Service Additional Fields screen has been enhanced to open a new, separate 'Add Service Note' editor, which improves the process of adding service notes. Pathway: Customer Service Screen > Active Serv...
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Route Sheet Format 7 has been enhanced to display work orders in the sequence assigned in the Services List in Dispatch. Pathway: Operations > Dispatch ...
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A previous issue was reported for Route Sheet Format 5 displaying the wrong WO# for a site. This has been resolved. Pathway: Operations > Dispatch ...
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Previously, even when the 'Enable Auto Pay Max Amount' setting in System Options Setup was set to 'No,' the option remained visible on the Customer Portal. This issue has been resolved. Pathway: Setup > System > System Options ...
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A fix has been applied to the "Between" operator in Database Query that previously caused an error for time and date fields. Pathway: Database > Database Query ...