New Articles

  1. Surcharge (Accounting) - Fixed CardPointe Transacation Error when Postal Code is Missing (22364)

    When CardPointe surcharging is enabled and a credit card without a stored postal code is used, a "Surcharge Not Supported" error was occurring.  This is a fairly rare situation but if this does occur, the system will now retry the transaction one ...
  2. Database Query (Database) - Scale Record History: Add Scale Volume Data (21742)

    Volume fields for the Weights - Scale values on an Inbound / Outbound ticket have been added to the Scale Record History query. This data will provide users the ability to track, report, and export volume and weight for scale records.  ...
  3. Services List (Operations) - Addition of 'Seconds' to Timestamp in Sequence Column (20803)

    To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...
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  5. Site Notes

    Pathway:  Customer > Search - Account This article details notes that are available at the site level. Site Level notes will display ONLY on the site they were added to. Permissions The following permissions are required ...
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