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1. Surcharge (Accounting) - Work Order and Manual Charge Batch Types Now Include Level 2 Surcharge (21850)

   Created On: 07/12/2026 in Release Notes Home Release 82 Accounting - Release 82
   An issue where Work Order (WO) and Manual Charge billing batches were not calculating Level 2 surcharge fees correctly has been fixed.   The Level 2 surcharge fee is now being calculated based on the sum of the Base Rate and any Level 1 fees (like...

2. Services List (Operations) - Addition of 'Seconds' to Timestamp in Sequence Column (20803)

   Created On: 06/18/2026 in Release Notes Home Release 81 Operations - Release 81
   To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...

3. Home - Release 81

   Created On: 05/28/2026

4. Disposal Activity

   Created On: 05/26/2026 in Operations Home

5. Site Notes

   Created On: 01/24/2023 in Accounts Home Notes
   Pathway:  Customer > Search - Account This article details notes that are available at the site level. Site Level notes will display ONLY on the site they were added to. Permissions The following permissions are required ...

6. General Information Home

   Created On: 01/24/2023

7. Accounting Home

   Created On: 01/23/2023

8. Customer Portal Home

   Created On: 01/23/2023

9. Reporting Home

   Created On: 01/23/2023

10. Sales Home

    Created On: 01/23/2023

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