New Articles

  1. Billing (Accounting) - Calendar Days Start / End Proration Calculation Correction (21355)

    An issue in the billing process logic where multiple changes made within the same period were causing the prorated amount to be incorrect has been fixed. This was specifically reported when the Service Code Proration method is set to Calendar Day...
  2. GL Transaction Processing (Accounting) - Convenience Fee Posting Correct GL Transaction Account (21601)

    When posting payment and including a convenience fee the revenue is now being assigned to the correct GL Transaction Account.   In the example below, the GL Transaction Account assigned to the Convenience Fee charge is correctly assigned as  4...
  3. Services List (Operations) - Addition of 'Seconds' to Timestamp in Sequence Column (20803)

    To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...
  4. Inbound / Outbound Basics

    Pathway:  Operations > Inbound / Outbound The Inbound / Outbound screen is the central hub for managing all facility traffic entering and leaving a facility. From here, you can create and track inbound and outbound orders, view cu...
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  7. Site Notes

    Pathway:  Customer > Search - Account This article details notes that are available at the site level. Site Level notes will display ONLY on the site they were added to. Permissions The following permissions are required ...
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