Updated Articles

  1. Import User

    The option to import system users is available in the Database module. This method provides an efficient way of mass creating user accounts in Navusoft. Once imported, user accounts can be updated from the User Setup and User Profile screens. ...
  2. AR Payment Batch (Accounting) - Total Counts Updated (17198)

    A change has been made to the AR Payment Batch Screen to change the Open, Posted, and Voided count from a batch count to a count of payments. Pathway: Accounting > AR Payment Batch ...
  3. New Account Template (Setup) - Logic Updated to Bill Group Field in Add/Edit New Account Template (17188)

    A change has been made to the Add/Edit New Account Template, removing the limitation that restricted Bill Group selection based on the Division. In Bill Group Setup, if the Division field is left blank, the bill group will be universally available...
  4. Customer Service Screen (Accounts) - Label Update for Wallet/Default Payment Method (17197)

    Previously, when the 'Payment Methods' label in the Customer Portal and an account's AR History was updated to 'Wallet', the change unintentionally impacted other areas where the label was used. Any unintended changes have now been corrected. ...
  5. Default Rate Setup (Service Code)

    Pathway:  Setup > Services > Default Pricing > Service Code | Setup > Services > Service Code Create default rates for a service code specific to the division, service region and frequency of the service. A service code may have more than...
  6. Account Request (Accounts) - Inactive Request Types Continue to Display for Selection (17196)

    Logic has been corrected to request types to restrict what is available to only active types. Pathway: Accounts > Search > Accounts  ...
  7. Database Query (Database) - Fix Applied to Posting Status Code Values (17157)

    An issue has been resolved with the Posting Status Code for Work Order queries that prevented the correct display of status code values. Pathway:  Database > Database Query ...
  8. Cancellation Requests (Sales)

    Pathway:  Sales > Pipelines > Cancellation Requests The Cancellation Requests screen in Sales is used to manage and process requests submitted by an internal user on behalf of a customer seeking to cancel their service. Permissio...
  9. Database Query (Database) - Updates to Display Fields for Revenue Query (17154,17105) [New Feature]

    The following updates have been applied to the Database Query: Account Name 2 and  Invoice Date fields were added to the Revenue entity. When adding a filter, the Column field includes search functionality and has also been updated to display...
  10. Accounts - Display Title and Department After User Name - Affects Multiple Screens (17152) [New Feature]

    An update has been implemented across multiple screens with user dropdown lists, now showing the user's title and department next to their name. ...