Updated Articles

  1. Bundle Setup - Service Region Logic Updated (17253)

    The Edit Bundle tool has been updated to restrict Service Region options based on the selected Division. Pathway: Setup > Services > Bundle ...
  2. Account Request Management

    Pathway: Accounts > Accounts Request Management The Account Request Management tool exhibits both customer-initiated and customer service-added account requests for all accounts. Upon entry, all open requests are displayed by default. To narr...
  3. EPA Waste Code (Setup) - Search Bar Added To Sceen (17229) [New Feature]

    A search bar has been added to the EPA Waste Code Setup screen. Pathway:  Setup > Operations > EPA Waste Code ...
  4. Service Region (Setup) - Logic Updated to 'Default Online Order Sales Rep' Field (17222)

    Enhancements to the Service Region Setup screen to restrict the 'Default Online Sales Rep' selection to users with permission 260, 'Assignable as Sales Rep.' Pathway:  Setup > Services > Service Region ...
  5. Import User

    The option to import system users is available in the Database module. This method provides an efficient way of mass creating user accounts in Navusoft. Once imported, user accounts can be updated from the User Setup and User Profile screens. ...
  6. AR Payment Batch (Accounting) - Total Counts Updated (17198)

    A change has been made to the AR Payment Batch Screen to change the Open, Posted, and Voided count from a batch count to a count of payments. Pathway: Accounting > AR Payment Batch ...
  7. New Account Template (Setup) - Logic Updated to Bill Group Field in Add/Edit New Account Template (17188)

    A change has been made to the Add/Edit New Account Template, removing the limitation that restricted Bill Group selection based on the Division. In Bill Group Setup, if the Division field is left blank, the bill group will be universally available...
  8. Customer Service Screen (Accounts) - Label Update for Wallet/Default Payment Method (17197)

    Previously, when the 'Payment Methods' label in the Customer Portal and an account's AR History was updated to 'Wallet', the change unintentionally impacted other areas where the label was used. Any unintended changes have now been corrected. ...
  9. Default Rate Setup (Service Code)

    Pathway:  Setup > Services > Default Pricing > Service Code | Setup > Services > Service Code Create default rates for a service code specific to the division, service region and frequency of the service. A service code may have more than...
  10. Basic Navigation

    This article provides an overview of basic navigation within the Navusoft product. User Account Select the user account drop down to log out, edit your screen display and account information, or to reference the system version your...