Updated Articles

  1. Accounts - Auto Pay Option Added to AP Payment Methods (14746) [Enhancement]

    The 'Auto Pay' option has been added to the Default Payment Method for an account and will display in AP Check Batches. Pathway:  Accounts > Search > Accounts (Customer Service Screen) > right click Edit Account ...
  2. Account - Total Recurring Displays on all Views in Active Services (15080) [Enhancement]

    Total Recurring has been added to display in all Active Services views. Total Recurring is the sum of all rates for recurring services. Pathway:  Accounts > Search > Account (Customer Service Screen) > Active Services section ...
  3. Customer Portal - Invoice and Payment History Search Not Working (14850) [Enhancement]

    Previously, the Search option in the Invoice and Payment History screen of the Customer Portal was not responding to search entries. This has been fixed. Pathway:  Customer Portal > Invoice History ...
  4. AR Aging Management - Past Due Letters Not Generating (14457)

    An issue has been resolved that caused a blank page to generate for past due notifications if the 'Exclude Invoice By Email Account' was checked. Pathway :  Accounting > AR Aging Management > select Accounts > select Print ...
  5. Dispatch - Logic Update to the Start Date Field in Add Disposal / Ship Record and Add Route Disposal (14284) [Enhancement]

    Default logic has been added to the Start Date field on the Service Record's Add Disposal / Shipment screen and to the route's Add Route Disposal screen to populate using the route date. Pathways:  Operations > Dispatch > open Se...
  6. Customer Portal - Division Logo Not Printing on Services Calendar (14919)

    An issue has been resolved that prevented the division logo from printing on the services calendar in the Customer Portal.  Pathway: Customer Portal > Current Services  > select Print Calendar > select Print Icon ...
  7. Operations - Odometer UOM Added to Truck Setup (13969) [Enhancement]

    Odometer UOM has been added to Truck Setup to support non-US distance UOMs. A selection here affects how the Start/End fields display in the Mileage Window in Dispatch (Route Productivity view > double click on the Truck / Mileage value).  ...
  8. AR Payment Batch - Clearing the Search Field and Search Result in a Batch (14175)

    Logic has been updated to the Batch screen to clear the search value and the search result upon entry of a payment Amount and Type. Pathway: Accounting > AR Payment Batch  ...
  9. Pipeline Summary

    Pathway:  Sales > Pipelines >  Pipeline Summary The Sales Pipeline Summary screen displays a snapshot of data reported in the Sales Pipeline (Opportunities and Leads) dashboards . Use the filter options provided to review the data or,...
  10. Service Code - 'Bill Zero Amount' Added to Setup (15027) [Enhancement]

    A 'Bill Zero Amount' billing setting has been added to Service Code setup. Options for this setting include 'Yes' or 'No'. Pathway:  Setup > Services > Service Code Version:  68 ...