Popular Articles

  1. Service Records (Accounts) - Allow Attachments To Display In NavuNav (16941) [New Feature]

    Last Updated: 06/26/2024 in Release Notes Home Release 73 Accounts - Release 73
    An enhancement has been made to the Attachments tab in Edit Service Record to include an 'Available in NavuNav' checkbox option.  Pathway:  Service Record > Attachments (tab) ...

  2. Calendar (Accounts) - Calendar Timestamp to Use Local Time (17445)

    Last Updated: 12/02/2024 in Release Notes Home Release 74 Accounts - Release 74
    The calendar's timestamp has been updated to align with the time zone configured for the division associated with the site. Pathway: Accounts > Customer Service Screen ...

  3. AR Aging Management (Accounting) - Min. Past Due Balance Filtering Fix (17582)

    Last Updated: 12/04/2024 in Release Notes Home Release 74 Accounting - Release 74
    The Min. Past Due Balance filter on the AR Aging Management screen has been corrected to properly filter by the past due amount instead of the total amount. Pathway: Accounting > AR Aging Management ...

  4. Active Services (Accounts) - Logic Updates to Site Service Charge Rates with Future Rate Increase (17585)

    Last Updated: 12/10/2024 in Release Notes Home Release 74 Accounts - Release 74
    Previously, in the Active Services section of the Customer Service screen, the current pricing displayed in purple if a future site service charge existed, and the future change not shown. With this update, service charge rates with a future increas...

  5. Disposal Activity (Operations) - Updates to the Activity and Details Screens (15934)

    Last Updated: 02/04/2025 in Release Notes Home Release 74 Operations - Release 74
    The following updates have been applied to the Activity tab in Disposal Activity, and the Details screen , accessible by clicking on a summary link: Activity tab updates: The original 'Group By' drop down option has been renamed to "S...

  6. Accounts - Credit Card Payment Receipt and Declines Updated to Use Division Email (14689)

    Last Updated: 01/26/2023 in Release Notes Home Release 67 Accounts - 67 Release
    Core and Account Portal logic has been updated to display the Division email as the 'From' address for credit card payment receipts and decline emails.  Pathway: Accounts; Portal Payments

  7. Accounts - Parent And Child Account Edit Service Record (14366)

    Last Updated: 01/27/2023 in Release Notes Home Release 67 Accounts - 67 Release
    Previously, an issue was occurring when using the Edit Service Record tool switching between Parent and Child Work Orders. The issue has been fixed so now when the child work order  is opened the parent closes and when the parent work order is opene...

  8. Customer Portal - Option To Print Receipt Added - (15168)

    Last Updated: 05/09/2023 in Release Notes Home Release 69 Customer Portal - 69 Release
    The print icon has been enabled in the Customer Portal for payment receipts. Previously, print was only available for invoices.  Pathway:  Customer Service Portal  ...

  9. NavuNav Android - Return To Route List Feature (15558) [Enhancement]

    Last Updated: 11/01/2023 in Release Notes Home NavuNav Android
    An enhancement has been made to the Android version of the NavuNav application to return the driver back to the Route List screen after they have completed a work order. This feature is enabled on the Work Type in Setup > Operations > Work Type.  ...

  10. NavuNav (Android) - Decimal Points Allowed on Screens (16246) [Enhancement]

    Last Updated: 02/09/2024 in Release Notes Home Release 72 NavuNav - 72 Release
    The Items Collected and Add/Update Extras screens in the NavuNav Android app have been enhanced to support the use of decimals. ...
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