Operations (Work Type) - Enhancements to Service Notifications (14781) [Enhancement]

The following changes have been applied to Service Notifications:

  • Update to existing alert names to indicate alerts are sent based on calendar days (Monday - Sunday)
    • The existing 'Service reminder for every x weeks services (Send 3 Calendar days prior to scheduled service at 7am)
    • The existing 'Service reminder for every x weeks services (Send 2 Calendar days prior to scheduled service at 7am)
    • The existing 'Service reminder for every x weeks services (Send 1 Calendar day prior to scheduled service at 7am)
  • New alerts added to indicate alerts are sent based on business days (Monday - Friday):
    • Service reminder for every x weeks services (Send 3 business days prior to scheduled service at 7am)
    • Service reminder for every x weeks services (Send 2 business days prior to scheduled service at 7am)
    • Service reminder for every x weeks services (Send 1 business day prior to scheduled service at 7am)


Pathway: Setup > Operations > Work Type