New Articles

  1. Print Manifest (Manifest Consolidation)

    Printing Manifest  After the customer's work order is billed, a print icon will display for the service in the Service History section in Account Details. Click the printer icon to print the Manifest.  Printing Before Customer's Work ...
  2. Scan and Weigh

    Manifest Consolidation is the process of combining waste material into   one manifest for transfer to a location where it will be destroyed. This article details the process the system follows as items are scanned and weighed once they are received ...
  3. Routing and Collection (Transfer Manifest)

    Manifest Consolidation is the process of combining waste material into   one manifest for transfer to a location where it will be destroyed. This article details the setup required for a route and the driver's collection process. Routing Pathw...
  4. Accounts - Add Active Service Screen Changes (14263)

    The Active Services screen has been updated with the following changes: The Vendor search icon has been properly aligned with the Vendor and Vendor Rate boxes. The green +  icon that previously displayed under the map has been relocated to...
  5. Accounts - Logic Updated to Inventory Count (15127)

    Logic has been updated to Inventory count to limit the count to only include the current site's inventory. Pathway:  Accounts > Search > Account (Customer Service Screen) > Display Inventory ...
  6. AR History - Invoice Adjustment Date Sort Updated (15126)

    Sort logic has been updated in the Invoice Adjustment screen to correctly sort dates when clicking on Date in the column head. Pathway: Accounts > Search > Account (Customer Service Screen) > AR History ...
  7. AR Payment Batch - "Deposit Date" Labels Changed (15108)

    The following Deposit Date labels have been changed in the AR Payment Batch screen: The 'Deposit Cleared Date' header has been changed to 'Bank Cleared Date'. Right click on batch - 'Add Deposit Cleared Note' has been changed to 'Add Bank Cleared...
  8. Accounts - On Call Service Reason Codes (15120)

    Options available in the Reason Code drop down for On Call Orders have been corrected to limit to reason codes specific to On Call. In Setup > System> Reason Code , if Type = On Call, the reason code will display. Pathway:  Accounts > S...
  9. Dispatch - Optimization Hyperlink Added to Dispatch Screen (15034) [Enhancement]

    A hyperlink to view optimization results has been added to the Dispatch screen for routes where optimization was successfully run. Status displays have also been updated in the Optimized column and will display as follows: Optimization Running...
  10. Accounts - Creating On Call Order and Route Selection is Changing to Destination (15100)

    An issue has been resolved in the Create On Call Order screen that caused the Route drop down to change to 'Destination' if the selection from Order Type allowed disposal entry.   Pathway:  Accounts > Search > Account (Customer Service S...