New Articles

  1. NavuNav(Android) - Modification to Downtime and Start/End Lunch Screens (17381)

    The following enhancements have been made to the Downtime and Start/End Lunchtime screens: Downtime The Downtime screen logic has been updated to allow users to save a downtime without specifying an End Time. While a downtime is in progress,...
  2. NavuNav (Android) - Updated Permission Logic for Signature Capture (19025)

    Previously in NavuNav, the Customer Signature screen did not respect permissions 257 (Add Contact) and 258 (Edit Contact), allowing drivers to add or edit a contact even when these permissions were set to “Not Authorized.” This has been resolved. ...
  3. NavuNav (Android) - Residential Mode Crash Issue Resolved (18919)

    In the NavuNav (Android) app, an issue that was causing the app to close unexpectedly has been resolved. Additionally, the default volume for driving directions is now set to mute. Pathway : NavuNav > Residential Mode ...
  4. Release Version 72 [Archive]

    The release notes in this article correspond to release version 72.  Screens and logic may have changed in newer versions.  Home Login Screen - Updates to Login, New User Login and Reset Password Screens (16196) The following change...
  5. [75.1 Release] Service Records (Accounts) - Driver Notes for Exceptions Not Visible on Work Order (19012)

    An issue has been resolved where notes entered by the driver in NavuNav for stops marked with an Exception were not displaying in the Completion/Exception Notes field of the Service Record. ...
  6. [75.1 Release] Work Orders (Accounts) - Unable to Save Disposal Ticket When LEED is Enabled on the Site (18978)

    An issue has been resolved that prevented disposal tickets from being saved when LEED tracking was enabled for the site. Pathway: Customer Service Screen > [select] Work Order ...
  7. [75.1 Release] Route Management (Operations) - EOW Services Not Populating Day of Week Drop Down (18265)

    An issue has been resolved in the Pending tab of the Route Management screen where the Day of Week drop down was not populating for EOW services. Pathway: Operations > Route Management  ...
  8. SAP ERP Export Mapping

    Pathway: Setup > Accounting > ERP Export Mapping This article outlines the setup required to configure SAP ERP Export Mapping. Proper setup ensures that service codes, charge codes, and service regions in the system are accurately link...
  9. [75.1 Release] Inbound/Outbound (Operations) - Payments not Displaying on Work Order Payments Report (19005)

    An issue has been resolved that prevented payments from displaying on the Work Order Payments Report that is generated from the Daily Totals tab of the Inbound/Outbound screen.  Pathway: Operations > Inbound / Outbound > Daily Total...
  10. Release Version 73 [Archive]

    The release notes in this article correspond to version 73.   Screens and logic may have changed in newer versions. Home Screen  NavuProject - Screen Changes Made To Navu Projects (16734) [New Feature] The Navu Projects screen has ...