New Articles

  1. Truck Setup (Setup/Operations) - Loadrite Scale Option Added (18018)

    A new onboard scale type, Loadrite , has been added to the Scale – System drop down menu within Truck Setup. Pathway: Setup > Operations > Truck ...
  2. Site Truck Inventory (Accounts) - Edit/Save Logic Updated (17891)

    Previously, editing a truck from the Site Inventory screen triggered a full refresh of the account and related fields after each save, causing the screen to blink and making it difficult to edit multiple fields within the popup. Logic has been updat...
  3. Customer Service (Accounts) - VIP Priority Sites (18297) [New Feature]

    A new 'VIP' priority indicator has been added to the Add/Edit Site screen to designate service locations with VIP status. When selected, this indicator will appear on the Customer Service screen, in Dispatch on the Services List, and on the driver...
  4. Period Closing (Accounting) - Screen Logic Updated (17953)

    The logic on the Period Closing screen has been updated to display only records based on the user's division access as defined in their User Account. Pathway: Accounting > Period Closing   |   Setup > System > User ...
  5. AR Payment Batch (Accounting) - Screen Update for Posted Batches (17954)

    The AR Payment Batch screen has been updated to disable the Deposit and Auto Apply fields for posted batches. Additionally, the 'Apply,' 'Delete,' and 'Pencil' icons (not shown)  are now hidden once the posted batch is closed. Pathway: ...
  6. Account Class (Setup) - 'Default Receive Service Notification' Field Reverting Back to 'Yes' (18156)

    An issue has been resolved to Add/Update Account Class where the 'Default Contact Service Notification' setting would revert to 'Yes' after being changed to 'No'. ...
  7. Inbound/Outbound (Operations) - Support for Multiple Profiles and Materials (18030)

    The following changes have been made to support multiple profiles and materials: Modifications to Work Type Setup Pathway:   Setup > Operations > Work Type In Work Type Setup, the following changes were made: 'Enable Lo...
  8. NavuNav (IOS) - Stops Marked With Exception Not Syncing (18122)

    An issue in NavuNav iOS that prevented stops marked with an Exception from syncing back to Dispatch has been resolved.  Pathway: Operations > Dispatch
  9. Work Order (Accounts) - Work Order Not Generated When Adding a New Service to a Contract (18123)

    An issue that prevented work order creation when adding a new service to a contract has been resolved.  Previously, if a service not already established on an account was added, the system failed to trigger the delivery work type event. P...
  10. Route Management (Operations) - Service Region Filter Relocated (18115)

    The Service Region filter has been relocated to an optional side screen filter, enabling additional filtering after the results have loaded. Pathway:  Operations > Route Management > Current [tab] ...