New Articles

  1. Customer Portal - Option to Generate PDF of Recycle Composition Report (14966) [Enhancement]

    The option to generate a PDF download of the Recycle Compostion Report has been added to the Customer Portal. Upon selecting the PDF icon the PDF report will generate in a new window. Pathway: Customer Portal ...
  2. Add Service - Entries to Max Weight Fields Not Displaying Active Service Screen (15119)

    An issue has been resolved that prevented entries made in the Max Weight and Over Max Weight Rate fields from saving for tiered pricing service charges. Pathway:  Accounts > Search > Accounts ...
  3. Print Manifest (Manifest Consolidation)

    Printing Manifest  After the customer's work order is billed, a print icon will display for the service in the Service History section in Account Details. Click the printer icon to print the Manifest.  Printing Before Customer's Work ...
  4. Scan and Weigh

    Manifest Consolidation is the process of combining waste material into   one manifest for transfer to a location where it will be destroyed. This article details the process the system follows as items are scanned and weighed once they are received ...
  5. Routing and Collection (Transfer Manifest)

    Manifest Consolidation is the process of combining waste material into   one manifest for transfer to a location where it will be destroyed. This article details the setup required for a route and the driver's collection process. Routing Pathw...
  6. Accounts - Add Active Service Screen Changes (14263)

    The Active Services screen has been updated with the following changes: The Vendor search icon has been properly aligned with the Vendor and Vendor Rate boxes. The green +  icon that previously displayed under the map has been relocated to...
  7. Accounts - Logic Updated to Inventory Count (15127)

    Logic has been updated to Inventory count to limit the count to only include the current site's inventory. Pathway:  Accounts > Search > Account (Customer Service Screen) > Display Inventory ...
  8. AR History - Invoice Adjustment Date Sort Updated (15126)

    Sort logic has been updated in the Invoice Adjustment screen to correctly sort dates when clicking on Date in the column head. Pathway: Accounts > Search > Account (Customer Service Screen) > AR History ...
  9. AR Payment Batch - "Deposit Date" Labels Changed (15108)

    The following Deposit Date labels have been changed in the AR Payment Batch screen: The 'Deposit Cleared Date' header has been changed to 'Bank Cleared Date'. Right click on batch - 'Add Deposit Cleared Note' has been changed to 'Add Bank Cleared...
  10. Accounts - On Call Service Reason Codes (15120)

    Options available in the Reason Code drop down for On Call Orders have been corrected to limit to reason codes specific to On Call. In Setup > System> Reason Code , if Type = On Call, the reason code will display. Pathway:  Accounts > S...