New Articles

  1. Add Menu (Accounts) - 'Add Menu' Reorganized and Option Added (16936)

    The Add Menu for accounts and sites has been reorganized and 'Account Request' has been added to the list of available options. Pathway:  Customer Service Screen > '+' Menu ...
  2. Customer Service Screen (Accounts) - Legend Added to Screen (16926) [New Feature]

    An enhancement has been made to the account and site customer service screen to include a status Legend that will display upon hover.  ​ Pathway:  Customer Service Screen > Legend (Calendar) ...
  3. System Options Setup (Setup) - New Setting Added to Account Tab (16911) [New Feature]

    A new setting option 'Account and Site Division Must Match' was added in System Options Setup and when enabled, will require newly created accounts and sites to have the same division. Pathway:  Setup > System > System Options > ...
  4. NavuNav (Android) - Added Ability For Driver to Move Service Location Pin (16781) [New Feature]

    The ability for a driver to move the location pin has been implemented in the Android version of the NavuNav app. When a driver moves a pin, the new location is saved and viewable in Navusoft. ...
  5. NavuNav (Android) - Truck Odometer UOM Not Matching UOM in Truck Setup (16854)

    An issue was previously found where the Odometer UOM setting in Truck Setup was not being reflected on the Check-In screen of the Driver App or used for the distance to each stop. This has been resolved. ...
  6. NavuNav (Android) - Pictures Captured in Landscape Mode Not Saving (16848)

    An issue has been resolved that previously prevented pictures captured in landscape mode on the driver app from being saved to the work order and uploaded to Dispatch for the site. Pathway: Operations > Dispatch ...
  7. NavuNav (Android) - Logic Updated to Handling of 'Do Not Service' Status (16600)

    In NavuNav (Android), 'Do Not Service' servicing logic was updated to allow drivers to service the stop, take photos, and add tasks.  Residential Mode: the screen was updated to display a popup window with 'Do Not Service' and the reason code in r...
  8. Service Records (Accounts) - Unable to Delete Disposal Records (16920)

    Previously, an error message prevented the deletion of disposal records, even if the records were not attached to a manifest consolidation batch or a charge. This has been resolved. Pathway:  Accounts > Load Service Record ...
  9. AR Payment Batch (Accounting) - F5 Refreshing Screen For Windows Users (16930)

    Previously, when using the F5 shortcut to open the Search Accounts/Sites in the AR Payment Batch screen on a Windows system, the F5 key would also refresh the page. This issue has been resolved so that the page no longer refreshes when the F5 shor...
  10. Import User

    The option to import system users is available in the Database module. This method provides an efficient way of mass creating user accounts in Navusoft. Once imported, user accounts can be updated from the User Setup and User Profile screens. ...