New Articles

  1. NavuNav (Android) - Filter Screen Improved (15673)

    The Filters feature in the (Android) driver app has been improved to follow correct logic when applied. Pathway: NavuNav ...
  2. NavuNav (Android) - Preview Step Added To Directions (15064) [Enhancement]

    The Driving Directions feature in the NavuNav (Android) has been enhanced to include a preview step before starting "Active Guidance."  Screen Changes: When the driver clicks "Driving Directions," a preview  of the route is displayed with the...
  3. NavuNav (Android) - Logic Fix to Logging End Miles (14816)

    The logic for the odometer entry field during driver clock-out has been enhanced to generate an error if the driver enters an end odometer reading that is lower than the start odometer reading. Pathway: NavuNav > Timers > Check Out ...
  4. Finance Charge and Late Fee Setup

    Pathway:  Setup > Account > Account Class > Finance Charges / Late Fees This article explains how to configure finance charges and late fees, which can be applied to an account's invoice during billing. To allow flexibility across account...
  5. Rate Update Batch - Export File Updated (15733) [Enhancement]

    The Excel Export file has been improved by adding an ID column to address the issue that users encountered when attempting to use the same file format for importing a rate update batch. It's important to note that an error will consistently occur du...
  6. Create Account - 'City' Not Always Populating in Google Address Search (15764)

    The problem affecting township addresses, where the city name was not populating correctly in the City field from the Google lookup, has been successfully resolved. Pathway: Accounts > Add Account ...
  7. Auto Pay Management

    Pathway:  Accounting > Auto Pay Management The Auto Pay Management screen offers a comprehensive view of all accounts set up for auto-pay. This screen is divided into two tabs: one for accounts scheduled for auto-pay and another for billing ...
  8. Order Processing - New Customer/Site Default 'All' Not Loading Initially (15720)

    Previously ,  the Division filter 'All' on the 'New Customer/Site' tab in Order Processing was not loading initially. This has been resolved. Pathway:  Accounts > Order Processing  ...
  9. Auto Pay Management - Screen and Logic Updates (15713) [Enhancement]

    The following screen updates have been applied to the Auto Pay Management screens: Tab: Scheduled Auto Pay   'Limit to Expired' checkbox added and records are filtered when checked. 'Limit to Last Payment Declined' checkbox added and records...
  10. Sales Management - Fix Installed for Sales Rep Report (15734)

    The problem causing the export failure of the Sales Rep Report in Sales Management has been successfully resolved. Pathway: Sales > Sales Management ...