New Articles

  1. Edit Service Record (Accounts) - Logic Corrected to 'Per Unit' Rate Field for Charge Codes (19586)

    Previously, even when “Enable Negative Amount” was set to No for a charge code (Setup > Services > Charge Code), users were still able to enter negative Per Unit rates when editing a service record. This has been resolved, and a popup message wi...
  2. Database Query (Database) - Colums Updated to 'Work Order Label' Query (19630)

    In the Work Order Label Query , the Equipment Type Name and Material Type Name columns have been updated to display their corresponding values. Pathway: Database > Database Query ...
  3. Account Class (Setup / Account) - 'Default Bill by Site' Updated in Summary Grid (19620)

    In Account Class Setup, the Default Bill By Site column in the summary grid has been corrected to display the default setting for each account class. Pathway: Setup > Account > Account Class ...
  4. Route Management (Operations) - Updated Abbreviation for Thursday in Map Pins and Edit Pin Sequence Issue Resolved (19647, 19621)

    The following updates have been made to the Current Route Map in Route Management:  The  Current Route Map has been updated to display the abbreviation for Thursday as  "H" on map pins.  An issue has been resolved that caused all pins on the sc...
  5. Available Service Code (Setup / Services) - 'Service Region' in Default Rate tab updated (19664)

    In Available Service Code Setup , the Service Region column in Default Rates has been updated to sort service regions alphabetically by name rather than by ID. ...
  6. LEED Reporting

    LEED in the Waste Industry LEED (Leadership in Energy and Environmental Design) in the waste industry focuses on how waste and recycling practices contribute to sustainability goals recognized by the U.S. Green Building Council’s LEED cert...
  7. NavuNav (Android 6.6) - 'Recent States / Provinces' Added to New State/Province List (19271)

    To reduce scrolling for drivers, the New State/Province drop down list now retains the most recently used entries under a Recent States/Provinces header at the top of the list. ...
  8. NavuNav (Android 6.6) - PO Number from Customer Signature Screen Not Copying to Dispatch (19436)

    An issue has been resolved where the PO Number entered on the Customer Signature screen was not being copied into Dispatch as expected. ...
  9. Service Region (Setup / Services) - Update to Site ID Pins (19610)

    An issue has been fixed where the incorrect number was displayed beside the site name when viewing a site on the Service Region Map Area screen. The correct Site ID now appears as expected when selecting a site from the map.  Pathway: ...
  10. Available Service Code (Setup/Services) - Default Rates not Populating (18179)

    Logic has been updated to ensure default rates populate correctly when adding a service that has default rates configured for its service code and frequency. Pathway: Setup > Services > Available Service Code Documentation Review:  ...