New Articles

  1. Add Contact (Accounts) - Birthdate Field Removed From Screen (16627)

    The 'Birthdate' field in the Add Contact screen has been removed. Pathway: Accounts > Search > Accounts ...
  2. Create On Call Order (Accounts) - Update to Route Selection Drop Down (16535) [Enhancement]

    An enhancement has been implemented in the Route selection drop down menu when creating an on-call order or editing a service record. Now, it displays the name of the default driver for the route alongside the route name. Pathway:  ...
  3. Account Class (Setup) - New 'Enable Duplicate Account and Site Check' Field Added (16529) [Enhancement]

    A new setting field 'Enable Duplicate Account and Site Check' has been added to the Details tab in Account Class Setup. The following logic applies to the selection options: Yes: Enables the account/site creation duplication check. This is also th...
  4. AR Aging Management (Accounting) - Multiple Screen Enhancements (16657) [New Feature]

    The following changes have been made the the AR Aging Management screen:  A drop down selection box has been added, offering two screen view options: Account Information or Contact Information. The Account Information view will retain t...
  5. NavuNav (Android) - Logic Update to Driving Directions (16456)

    Issues related to the Driving Directions feature available in the NavuNav app have been resolved. ...
  6. NavuNav (Android) - Drivers Unable to Reprint Labels After Logging Out (15480)

    An issue has been resolved that prevented drivers from being able to view and print previously created labels after logging out of the app. Additionally, the ability to group labels has been added. ...
  7. NavuSales (iOS) - Unable to Add Lead to Prospect (16367)

    An issue has been resolved that affected adding leads to prospect accounts in the NavuSales app. ...
  8. On Call Orders (Accounts) - Destinations Limited Based on Material Information (16605)

    The Destination Facility field for On Call work orders and Add/Edit Active Service has been improved to limit what is displayed based on the site's division and type of material being hauled.  ...
  9. Admin Requests - Logic Updated to Improve Handling of Larger Requests (15623)

    The Navu Requests issue causing errors during save and performance problems has been resolved. ...
  10. NavuNav (Android) - New Completion Note Capture Process (16303) [New Feature]

    The NavuNav Android driver application now includes a new Completion Note process. The Completion Note field is accessible within the Mobile tab specific to the Line of Business. This field has a character limit of 500. ...