New Articles

  1. Customer Portal - 'Closed' Status Updated in Request History (16601)

    When a system user in Navusoft closes a request, the status on the Customer Request History screen in the customer portal is updated to show "Closed." Previously, it displayed as "Closed - Not Chargeable." Pathway:  Customer Portal ...
  2. Export a Billing Batch

    Pathway:  Setup > Accounting > Bill Group The file format that is used to export a billing batch to a third party mailer is established in Bill Group Setup in the Settings tab. If an export format is not identified for the Bill Group, ...
  3. AR Payment Batch (Accounting) - F5 Shortcut To Payment Screen Not Working Consistently (16718)

    Previously, there was an issue within the AR Payment Batch screen where using the F5 key shortcut to add payments to a batch did not consistently open the Search Accounts/Sites screen as intended. This issue has been resolved. Pathwa...
  4. GL Transaction Processing (Accounting) - Support for Individual GL Batch Creation (16732) [Enhancement]

    A new 'Create Individual GL Batches' button has been added to the GL Transaction Processing screen. When selected, the user will be prompted to add a note that will be copied onto each created GL Batch.  If the user has selected multiple batches ...
  5. Orders, Quotes and Contracts - Logic Updated for Validation of Discounted Rates (16793)

    The logic for discount calculation has been corrected for proposals/contracts with 'Pre-Authorization' set to "Required for Rates Below Max. Discount" in the Add/Edit Document Type setup. Validation is also based on the what was entered in the Max D...
  6. Route Management - Sort Functionality Added to Start Date (16795) [Enhancement]

    Sorting logic has been implemented for the Start Date column in the Pending tab of the Route Management screen. Pathway: Operations > Route Management ...
  7. AR Aging Managment - Account Class Filter Updated (16721) [Enhancement]

    The Account Class filter in AR Aging Management has been enhanced to offer users the flexibility of selecting multiple account classes. Pathway: Accounting > AR Aging Management ...
  8. Active Dispatch (Operations) - Screen Enhancements (16188, 16621) [Enhancement]

    The following screen improvements have been applied to the Active Dispatch screen: A Filter Equipment option has been added to further filter the Unassigned Work column. The stop's sequence number displays inside the location pin (only for route...
  9. Account Request Type/Account Request Management - Department Field Added and Field Name Change (16681) [Enhancement]

    The following changes have been applied to the Account Request Type Setup screen and Account Request Management screen: Account Request Type  The following changes have been applied in   Account Request Type Setup screen:  'Assign to Default'...
  10. Route Dispatch Map (Operations) - Truck's Last Known Location Not Displaying on Map (16725)

    An issue has been resolved that prevented a truck's last known location from being displayed on the Route Dispatch Map. Pathway:  Operations > Dispatch  ...