New Articles

  1. Route Management (Operations) - Map Marker Colors Enhanced (16790)

    An enhancement has been made the Route Management Map to change the colors of the map markers to better stand out against the map background. Pathway:  Operations > Route Management  ...
  2. Account Class (Setup) - Updates to Finance Charges / Late Fees (16821, 16831, 16823) [New Feature]

    Setup of Insufficient Fund Fee and Credit Hold Placement Fee Pathway:  Setup > Account > Account Class The following changes have been applied to the Finance Charges and Other Fees tab in Add/Edit Account Class: Previously, this tab...
  3. Available Charge Code (Setup) - Screen Enhancements (16282) [New Feature]

    The following enhancements have been applied to the Available Charge Code Setup screen: 'Equipment Type' and 'Material Type' selection filters have been added. A refresh option has been added.  The 'Add' and 'Remove' action buttons were replace...
  4. Available Service Code (Setup) - Enhancements Made to Screen (16281) [New Feature]

    The following enhancements have been applied to the Available Service Code Setup screen: A Material Type selection filter has been added. A refresh icon was added. The Add and remove action buttons were replaced with an Availability drop down ...
  5. AR Payment Batch (Accounting) - Import Logic Updated to Use Default Payment Type (16809) [New Feature]

    When importing payment batches, import logic has been updated to use the 'Default Payment Type' selection to populate the 'Type' field for each payment line. Pathway:  Accounting > AR Payment Batch ...
  6. AR History (Accounts) - Payment Methods Renamed To 'Wallet' (16837) [New Feature]

    The "Payment Methods" section within an account's AR History screen has been renamed to "Wallet." This change has been reflected across all subsequent screens, including the Customer Portal. Pathway:  Customer Service Screen > AR...
  7. Material Type Setup (Setup) - Multiple Screen Updates (16799) [New Feature]

    The following enhancements have been applied to the Material Type Setup screen: A Excel Export option was added. A Search bar was added. 'Division' and 'Disposal Location' filters were added to the Material Type Value tab. P...
  8. AR History (Accounts) - Authorization Logic Updated to Generate Single Invoices (16829) [New Feature]

    The following changes have been applied to the Create Invoice screen and the permission it includes: The 'Create Invoice' screen has been renamed to 'Preview Invoice.' The permission logic for the 'Generate Invoice' button has been updated. If ...
  9. Reason Code - 'Service' Label Added to Service Reason Code Types (16832)

    Reason codes categorized as "service" now include a "Service" label following the reason code. Pathway: Setup > System > Reason Code ...
  10. Customer Portal - Allow Customers To Re-Print Scale Tickets From Portal (16701)

    An enhancement has been made to enable the ability for customers to re-print scale tickets within the Customer Portal. Pathway: Customer Portal ...