New Articles

  1. Orders, Quotes and Contracts - Logic Updated for Validation of Discounted Rates (16793)

    The logic for discount calculation has been corrected for proposals/contracts with 'Pre-Authorization' set to "Required for Rates Below Max. Discount" in the Add/Edit Document Type setup. Validation is also based on the what was entered in the Max D...
  2. Route Management - Sort Functionality Added to Start Date (16795) [Enhancement]

    Sorting logic has been implemented for the Start Date column in the Pending tab of the Route Management screen. Pathway: Operations > Route Management ...
  3. AR Aging Managment - Account Class Filter Updated (16721) [Enhancement]

    The Account Class filter in AR Aging Management has been enhanced to offer users the flexibility of selecting multiple account classes. Pathway: Accounting > AR Aging Management ...
  4. Active Dispatch (Operations) - Screen Enhancements (16188, 16621) [Enhancement]

    The following screen improvements have been applied to the Active Dispatch screen: A Filter Equipment option has been added to further filter the Unassigned Work column. The stop's sequence number displays inside the location pin (only for route...
  5. Account Request Type/Account Request Management - Department Field Added and Field Name Change (16681) [Enhancement]

    The following changes have been applied to the Account Request Type Setup screen and Account Request Management screen: Account Request Type  The following changes have been applied in   Account Request Type Setup screen:  'Assign to Default'...
  6. Route Dispatch Map (Operations) - Truck's Last Known Location Not Displaying on Map (16725)

    An issue has been resolved that prevented a truck's last known location from being displayed on the Route Dispatch Map. Pathway:  Operations > Dispatch  ...
  7. GL Transaction Processing - Screen Stuck on 'Loading' When 'Fix Errors' is Selected (16717)

    Previously, when selecting 'Fix Errors' within the GL Transaction Processing screen, the interface would become stuck on 'Loading,' preventing the errors from being fixed. This issue has been resolved. Pathway:  Accounting > GL T...
  8. Accounts - Disposal / Ship 'Quantity' Not Matching Charges 'Gross Quantity' (16716)

    In the Service Record, the discrepancy between the value shown in the 'Gross Quantity' field in the Charges tab and what was input in the 'Quantity' field in the Disposal / Ship tab has been resolved.   Pathway:  Accounts > Serv...
  9. Sales Results Net New (Reports) - Site Counts Added to the Controllable and Non Controllable Columns (16706) [Enhancement]

    An enhancement has been made to add total site counts under the Controllable and Non Controllable column in the Sales Result Net New screen. Pathway:  Reports > Analysis > Sales Results Net New  ...
  10. Orders, Quotes and Contracts (Accounts) - Map Not Loading if Change to Site Selection (16546)

    The issue that prevented the map from loading the location when the site selection was changed on the Add Service screen for quotes and proposals has been resolved. Pathway:  Accounts > Orders, Quotes and Contracts ...