New Articles

  1. Home - 66 Release

  2. Route Management - Location Pin Details for DOW Do Not Match Selected DOW Map Filter

    When reviewing Pending locations in the Route Management tool, the Day of Week (DOW) filtering option available on the map was not matching the DOW that displays on the pin for a location. This has been fixed. Pathway: Oper...
  3. Equipment Type (Services Setup)- Capacity Planning Volume UOM not saving (13889)

    Previously, when a user tried to update the 'Capacity Planning Volume UOM' field in the Equipment Type setup editor, an error triggered and the field did not save. This has been fixed. Pathway: Set up > Service > Equipme...
  4. Portal - Last Login Time Stamp Recording Incorrect Time (13853)

    A fix has been made to the Login History tab in Edit Portal User for account contacts. Previously, when viewing the contact's 'Login Time' from the Login History tab, the time displayed did not match the time displayed in the De...
  5. Setup - 66 Release

  6. Release 66

  7. Accounting - 67

  8. (ALL) Setup Module RNs

    Operations - New Alert Notification Type (13389) [Enhancement] A new Notification Type 'Service In Progress' has been added to Alerts in Setup > Work Type . Customers will receive the 'Service In Progress' notification once ...
  9. AR Payment Batch - Un-post Logic Updated For Batches That Include Reversed or Transferred Payments (13869)

    Logic has been updated to the Un-post option for posted batches. If a posted batch includes at least one payment that was reversed or transferred (includes both full or partial transfers), the batch cannot be un-posted. Path...
  10. Operations-Fixed option ability to assign to location to contact (13900)

    we fixed the problem of selecting specific locations for certain contacts. Operations > Route Management Articles: N/A ...