New Articles

  1. Check Listing Report

    Pathway:  Reports > Standard Reports > AR > Check Listing The Check Listing  report provides a detail breakdown of the AP Check Batch process by division for a given time period including the check number, the batch number of when the ch...
  2. Payment Source Setup

    Pathway:  Setup > Accounting > Payment Source Payment Source Setup  provides a way to categorize where payments come from. Field Descriptions Field Description ID System generated unique identifier. ...
  3. Credit Card Expiration (Accounting) - Auto Pay Filter Not Filtering as Expected (20842)

    An issue has been resolved on the Credit Card Expiration screen that prevented credit cards from displaying if the Auto Pay filter was set to No. Pathway: Accounting > Credit Card Expiration ...
  4. Database Query (Database) - New Queries Added (20889, 20888, 20893)

    The following new queries have been added to the Database Query: Disposal Origin Scale Record History Account Requests Pathway: Database > Database Query  ...
  5. Notification of Pineapple Payments Gateway Sunset

    Pineapple Payments is set to officially sunset effective April 30th, 2026.  What this means to you We’ve been working behind the scenes to make this transition as seamless as possible. As part of ongoing platform alignment within Fiserv ...
  6. Card Present - Credit Card Terminal Setup

    For scale houses that support credit card processing, this documentation outlines the external hardware Navusoft is compatible with, along with the configuration settings required within Navusoft to successfully process transactions. Credit Car...
  7. Report Summaries in Navusoft

    Customer Analysis Reports Customer Service Screen (Accounts) > [click-on] Customer Analysis & Reports icon  Analysis – Revenue By Period This account-level report provides a summary of billed revenue for the viewed account, with hyperlinks ...
  8. Bill Group (Accounting / Setup) - Setting to Include WO Images and Attachments with Invoices (20426)

    A new setting, Include Work Order Images / Attachments has been added to the Add/Update   Bill Group Notifications screen for the notification option: Notification Template (Invoice as Attachment) .  When set to Yes, if a work order includ...
  9. Inbound / Outbound (Operations) - Logic Updated to History Traffic Direction Filter (19760)

    The filtering logic was updated for the Traffic Direction filter on the History tab of the Inbound / Outbound screen to correctly display the data as either All, Inbound, or Outbound orders when using this filter. Pathway: Operati...
  10. Database Query (Database) - Fields Added to Active Services Query (20955)

    The following fields have been added to the Active Services query in the Database Query tool: Last Completed Data Service Root Id Service Duration Site Old Id Siteservice External Id Pathway:  Database > Database Query ...