Import Account/Site Info

Pathway: Database > Import > Import Account/Site Info


Use the Import Account/Site Info tool to upload customer and site data from a .CSV file or PDF. Ensure your file meets the required format specifications for a successful import. If any errors are detected, the import will fail, and a message will indicate the issue. 


Permissions

The following permissions are required to import accounts and sites:

 

Import File Requirements

The system supports importing both .CSV and PDF files. If an error is found in the .CSV file, a message will appear showing the specific row and column where the issue occurs. Since columns are referenced numerically, you may want to adjust your .CSV file (Excel spreadsheet) to display columns as numbers. To do this, enable the R1C1 reference style in your Excel settings.

CSV File Format

PDF File Format