Edit Active Service - Logic Updates for When Equipment Type is Changed (15426) [Enhancement]

The following logic has been updated to Edit Active Service screen:

  1. If the equipment type is changed for an active service, a removal work order is created for the old equipment and a delivery work order is created for the new equipment. Removal and Delivery selections are optional but are set to be enabled by default.

The following logic has been updated to the Service Changes tab in the Order Processing screen:

  1. Screen has been updated to display both Removal and Delivery for an Equipment Type change.



Pathway: Accounts > Search: Account > (right click) Edit Active Service;  Accounts > Order Processing > Service Changes (Tab)