Dispatch Views | Navusoft Knowledge Base

Pathway: Operations > Dispatch

In Dispatch, a grid view drop down is available and controls what route data is displayed on the screen subject to the date(s) and filters applied. Using different views, users can quickly navigate between data sets to analyze route information. By default, the Standard view is populated when a user first logs in.

For most views, double-clicking on the row of a route will open the Edit Route Record popup editor.

Permissions

The following permissions are required to access the various Dispatch screen views:

Permission ID	Permission Name
88	Dispatch
312	Dispatch / Completion Grid View
314	Dispatch / Research Planning Grid View

View: Standard

The Standard view displays the basic details for each route and is the default view. Hyperlinks beneath various columns on the screen provide users with direct access to specific records associated to a route.

View: Transport

The Transport view within Dispatch includes 'Destination' and 'Transporter' columns and is primarily used for transfer waste. Hyperlinks beneath various columns on the screen provide users with direct access to specific records associated to a route.

View: Residential

The Residential view is an expanded version of the Standard view to include the display of 'Helpers' and 'Labor Hours.' Hyperlinks beneath various columns on the screen provide users with direct access to specific records associated to a route.

View: Roll Off

The Roll Off view includes columns for Deliveries, Exchanges and Removals. Hyperlinks beneath various columns on the screen provide users with direct access to specific records associated to a route.

View: Route Productivity

The Route Productivity view offers an in-depth perspective on the productivity levels of each route. It encompasses details such as driver clock-in/clock-out times, lunch start/end times, labor hours, and downtime attributed to unforeseen events like a flat tire. Hyperlinks beneath various columns on the screen provide users with direct access to specific records associated to a route.

View: Service Notifications

When a service notification is issued for a route, use the Service Notifications view to access details of the locations the notification included along with the status of their response. Hyperlinks beneath various columns on the screen provide users with direct access to specific records associated to a route.

View: Labor Hours

The Labor Hours view provides timestamps that show when Drivers and Helpers clocked in, clocked out, and the duration of their lunch breaks. The information is sourced either from the NavuNav app or through the Labor Hours hyperlink available in other Dispatch views. To edit a record, double-click within the line of the record, and the Worker Daily Productivity popup editor will display.

View: Work Type

The Work Type view organizes the Dispatch screen based on the work order work type. When using this view, routes are omitted from display, but are visible in the Services List. A work type will only appear if it is linked to a service record within the specified date range defined by the From and To date fields. Hyperlinks beneath various columns on the screen provide users with direct access to specific records associated to a route.

View: Work Order Posting

The Work Order Posting view is helpful when reviewing routes and identifying service records that haven't been posted. With this view, users can efficiently assess work orders in 'Pending to Post' and 'Ready to Post' statuses, pinpointing necessary actions to facilitate their posting and inclusion in the upcoming billing cycle.

View: Crews

View: Vendor - Routed

The Vendor - Routed view shows the the route details for each vendor for each day.

View: Vendor - Orders

The Vendor - Orders view shows the route details for vendors.

Views: Weekly by Route, Work type, Equipment, LOB, Route and Inventory Move

The 'Weekly by' uses the dates in the From and To fields to determine what week(s) in the year to display route information for. Service Records for each route are then organized into Scheduled, Done and Exceptions categories.

Column	Description
Route	Displays the name of the route. Click on the route ID to view the schedule for the month.
Truck	Displays the truck's name assigned to the route. Click on the truck's hyperlink to view the truck's schedule for the month.
Driver	Displays the name of the driver assigned to the route. Click on the driver's name to view their schedule for the month and access the Add/Edit Worker Availability Exception.
Pre Trip	Displays the timestamp of when the driver completed the truck's pre-trip inspection and started the route. Click on the hyperlink to view the Vehicle Inspections Results.
Post Trip	Displays the timestamp of when the driver completed the truck's post-trip inspection at the end of the route. Click on the hyperlink to view the Vehicle Inspections Results.
Optimized	Displays a hyperlink to view the optimization results for a route. More information about optimization can be found here: Route Optimization.
Scheduled	Displays the count of scheduled services, or "stops." Click on the hyperlink to open the Services List and review the stops.
Serviced	Displays the count of completed stops on a route. Click on the hyperlink to open the Services List and review the stops.
Pending	Displays the count of stops that have not been serviced on the route. Click on the hyperlink to open the Services List and review the stops.
Do Not Service	Displays the count of stops that have been marked as "Do Not Service." Click on the hyperlink to open the Services List and review the stops.
Exceptions	Identifies the count of stops that a driver has marked in the driver app as unable to service. Click on the hyperlink to open the Services List and review the stops and review the stops.
Disposal	Displays the count of disposal trips made on the route and the combined total weight of disposal material. Click the hyperlink to open the Route Disposal Records popup editor.

Column	Description
Route	Displays the name of the route. Click on the route ID to view the schedule for the month.
Truck	Displays the truck's name assigned to the route. Click on the truck's hyperlink to view the truck's schedule for the month.
Driver	Displays the name of the driver assigned to the route. Click on the driver's name to view their schedule for the month and access the Add/Edit Worker Availability Exception.
Destination	Identifies the disposal destination for the route.
Transporter	Identifies the transport company waste is being transferred with. Click the hyperlink to open the Edit Route Record tool.
Scheduled	Displays the count of scheduled services, or "stops." Click on the hyperlink to open the Services List and review the stops.
Serviced	Displays the count of completed stops on a route. Click on the hyperlink to open the Services List and review the stops.
Pending	Identifies the count of stops that have not been serviced on the route. Click on the hyperlink to open the Services List and review the stops.
Do Not Service	Identifies the count of stops that have been marked as "Do Not Service." Click on the hyperlink to open the Services List and review the stops.
Exceptions	Identifies the count of stops that a driver has marked in the driver app as unable to service. Click on the hyperlink to open the Services List and review the stops.
Disposal	Displays the count of disposal trips made on the route and the combined total weight of disposal material. Click the hyperlink to open the Route Disposal Records popup editor.

Column	Description
Route	The route assigned for the residential service. Click the route ID to view the schedule for the month.
Truck	Displays the truck's name assigned to the route. Click on the truck's hyperlink to view the truck's schedule for the month.
Driver	Displays the name of the driver assigned to the route. Click on the driver's name to view their schedule for the month and access the Add/Edit Worker Availability Exception.
Helper	Displays the name of the helper assigned to assist with the route. Click on the driver's name to view their schedule for the month and access the
Helper 2	Displays the name of the second helper assigned to assist with the route. Click on the driver's name to view their schedule for the month and access the
Pre Trip	Displays the timestamp of when the driver completed the truck's pre-trip inspection and started the route. Click on the hyperlink to view the Vehicle Inspections Results.
Post Trip	Displays the timestamp of when the driver completed the truck's post-trip inspection at the end of the route. Click on the hyperlink to view the Vehicle Inspections Results.
Scheduled	Displays the count of scheduled services, or "stops." Click on the hyperlink to open the Services List and review the stops.
Serviced	Identifies the count of completed stops on a route. Click on the hyperlink to open the Services List and review the stops.
Pending	Identifies the count of stops that have not been serviced on the route. Click on the hyperlink to open the Services List.
Do Not Service	Identifies the count of stops that have been marked by as "Do Not Service." Click on the hyperlink to open the Services List.
Exceptions	Identifies the count of stops that a driver has marked in the driver app as unable to service. Click on the hyperlink to open the Services List and review the stops.
Disposal	Displays the count of disposal trips made on the route and the combined total weight of disposal material. Click the hyperlink to open the Route Disposal Records popup editor.
Labor Hours	The amount of hours spent completing services. Click the hyperlink to open the Worker Daily Productivity add/edit hours.

Column	Description
Route	The route assigned for the roll off services. Click the route ID to view the schedule for the month.
Truck	Displays the truck name assigned to the route. Click on the truck's hyperlink to view the truck's schedule for the month.
Driver	Displays the name of the driver assigned to the route. Click on the driver's name to view their schedule for the month and access the Add/Edit Worker Availability Exception.
Scheduled	Displays the count of scheduled services, or "stops." Click on the hyperlink to open the Services List and review the stops.
Serviced	Identifies the count of completed stops on a route. Click on the hyperlink to open the Services List and review the stops.
Pending	Identifies the count of stops that have not been serviced on the route. Click on the hyperlink to open the Services List and review the stops.
Do Not Service	Identifies the count of stops that have been marked by as "Do Not Service." Click on the hyperlink to open the Services List and review the stops.
Exceptions	Identifies the count of stops that a driver has marked in the driver app as unable to service. Click on the hyperlink to open the Services List and review the stops.
Deliveries	Displays the number of roll off deliveries for the route. Click the hyperlink to open the Services List and review stops.
Exchanges	Displays the number of roll off exchanges for the route. Click the hyperlink to open the Services List and review stops.
Removals	Displays the number of roll off removals for the route. Click the hyperlink to open the Services List and review stops.

Column	Description
Route	Displays the name of the route. Click on the route ID to view the schedule for the month.
Driver	Displays the name of the driver assigned to the route. Click on the driver's name to view their schedule for the month and access the Add/Edit Worker Availability Exception.
Payroll Clock In	The start time that user entered manually enter or using a third party payroll application.
Log In	The time the driver logged into the app to begin services.
Pre Trip	Displays the timestamp of when the driver completed the truck's pre-trip inspection and started the route. Click on the hyperlink to view the Vehicle Inspections Results.
First Service Time	Displays the time the first service for the route was completed.
Lunch Start	Displays the time the driver clocked in the NavuNav app the start of their lunch break.
Lunch End	Displays the time the driver clocked in the NavuNav app the end their lunch break.
Last Service Time	Displays the time of the last service for the route was completed.
Truck/Miles	The miles traveled to complete the service route for the day. Click the hyperlink to open the Worker Daily Productivity add/edit hours.
Fuel	The amount of fuel needed to complete the route for services that day. Click the hyperlink to open Fuel Records to add/edit fuel details.
Post Trip	Displays the timestamp of when the driver completed the truck's post-trip inspection at the end of the route. Click on the hyperlink to view the Vehicle Inspections Results.
Log Out	The time the driver logs out from the app to end services for the day.
Payroll Clock Out	The end time that that user has manually enter or using a third party payroll application.
Down Time	The amount of downtime the driver recorded for unexpected service interruption (i.e. flat tire, truck issues, and etc.).
Labor Hours	The amount of hours spent completing services from the driver's log in time to their log out time. Click the hyperlink to open the Worker Daily Productivity add/edit hours.

Column	Description
Work Type	The name of the routes selected by the work type assigned.
Scheduled	Displays the count of scheduled services, or "stops." Click on the hyperlink to open the Services List and review the stops.
Serviced	Identifies the count of completed stops on the route. Click on the hyperlink to open the Services List and review the stops.
Pending	Identifies the count of stops that have not been serviced on the route. Click on the hyperlink to open the Services List and review the stops.
Do Not Service	Displays the count of stops that have been marked by as "Do Not Service." Click on the hyperlink to open the Services List and review the stops.
Exceptions	Identifies the count of stops that a driver has marked in the driver app as unable to service. Click on the hyperlink to open the Services List and review the stops.
Pending To Post	Displays the count of work orders where the Posting Status is currently marked "Pending." Click on the hyperlink to open the Services List and review the pending work orders.
Ready To Post	Displays the count of work orders where the Posting Status has been changed to "Ready to Post." Click on the hyperlink to open the Services List and review the work orders.
Posted	Displays the count of work orders where the Posting status has been changed to "Posted." Click on the hyperlink to open the Services List and review the work orders.
Billed	Displays the count of work orders that have been billed. Click on the hyperlink to open the Services List and review the work orders.
Revenue	Displays the subtotal of the charges for all work orders before surcharges and taxes for each work type.

Column	Description
Vendor	The vendor assigned to the route.
Scheduled	Displays the count of scheduled services, or "stops." Click on the hyperlink to open the Services List and review the stops.
Serviced	Identifies the count of completed stops on the route. Click on the hyperlink to open the Services List and review the stops.
Pending	Displays the count of stops that have not been serviced on the route. Click on the hyperlink to open the Services List and review the stops.
Do Not Service	The amount of services not scheduled due to a credit hold on the vendors account. Click the number to view the Services List and review the stops.
Exceptions	Identifies the count of stops that a driver has marked in the driver app as unable to service.Click on the hyperlink to open the Services List and review the stops.
Pending To Post	Displays the count of work orders where the Posting Status is currently marked "Pending." Click on the hyperlink to open the Services List and review the pending work orders.
Ready To Post	Displays the count of work orders where the Posting Status has been changed to "Ready to Post." Click on hyperlink open the Services List and review the work orders.
Posted	Displays the count of work orders where the Posting status has been changed to "Posted." Click on the hyperlink to open the Services List and review the work orders.
Billed	Displays the count of work orders that have been billed. Click on the hyperlink open the Services List and review the work orders.
Revenue	Displays the subtotal of the charges for all work orders before surcharges and taxes for each route.