Updated Articles

  1. Billing (Accounting) - Email and Print Disabled for Invoices Below Minimum Balance After Payment (20280)

    Automatic payment processing has been updated so that when a payment succeeds and the remaining balance is below the configured minimum amounts for notifications to be sent, invoice emails and printing are disabled. Pathway: Setup > A...
  2. New Account Template Setup

    Pathway:  Setup > Account > New  Account Template New Account Template Setup is used to help streamline the "Add Account" process with pre-configured field selections. This feature reduces the amount of manual entry, ensuring that the acco...
  3. Generator Type Setup

    Pathway:  Setup > Account > Generator Type    The Generator Type Setup screen is used to establish classifications for the different categories of waste producers that a company serves. Permissions The following permission(s)...
  4. Site Class Setup

    Pathway:  Setup > Account > Site Class Site Class categorizes sites within an account and is primarily used in target pricing. Add Site Class Field Descriptions Field Description Name Required The name of th...
  5. Account Class Setup

    Pathway:  Setup > Account > Account Class Account Class defines the billing and payment processing criteria for an account or group of accounts. It is assigned upon account creation and also serves as a filter for various reports and ...
  6. Attachment Type Setup

    Pathway:  Setup > Account >Attachment Type Attachment Type Setup provides a way to categorize and organize different types of files uploaded to an account or site. Field Descriptions Field Description Attach...
  7. Bill Group (Setup / Accounting) - New Catch Up Billing Feature (20140, 20031) [New Feature]

    Billing has been enhanced to support a new Catch Up billing batch type that includes previously unbilled services and charges, including recurring services and any catch up billing charges enabled at the bill group level. Catch Up billing may be...
  8. AR History (Accounts) - Logic Updated to Balance Write Off (20510)

    Previously, users without permission 399 (Write Off Balance) were still able to perform balance write-offs. This has been corrected and Balance Write Off is now disabled on the AR History screen for any user who is not assigned permission 399. ...
  9. Account Request Type Setup

    Pathway:  Setup > Account > Account Request Type The Account Request Type Setup screen allows users to generate a wide range of request types that can be selected when creating a request for an account. Having a standardized set of account...
  10. Default Bill Group Setup

    Pathway:  Setup > Account > Default Bill Group Default Bill Group Setup provides a way to assign an existing  Bill Group as the default bill group for a given Division and Account Class .  Field Descriptions Field ...