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An issue was resolved that prevented the Sales Rep name from displaying in the Detail Export of the User Activity screen. Pathway: Accounts > User Activity ...
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An enhancement has been applied to the Pending and Current screens of Route Management to improve visibility of site notes, access notes, and business hours. If any of this information exists for a site, an asterisk is displayed after the site...
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An issue was resolved where the Route Dispatch Map failed to display pins for selected routes in the Work Type grid view. Pathway: Operations >Dispatch > Work Type [grid view] ...
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An issue was resolved that prevented the most recent completed work order date from displaying in the Last Activity column within the Active Service section. Pathway: Customer Service Screen > Active Services [section] ...
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The Bill Group filter on the AR Aging Management screen has been enhanced to allow for multiple bill group selections. Pathway: Accounting > AR Aging Management ...
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Last Updated: 01/14/2026
in Accounting Home Billing
Pathway: Accounting > Billing Notifying customers of upcoming rate changes is an important part of transparent billing. This functionality helps users proactively inform customers by flagging invoices affected by a future rate increase a...
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The following resolutions have been applied to proration calculations: Logic update to proration start date and calculation logic An issue has been resolved where proration charges and proration credits could round to different amounts. Whe...
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Last Updated: 01/13/2026
in Accounting Home Billing
Pathway: Accounting > Billing The Billing screen in the Accounting module simplifies the billing process and keeps a historical record of all billing batches. Within the Pending and In Process tab, two distinct grids are available: the ...
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Billing has been enhanced to support deferred surcharges for accounts on Advance billing. Example Account GL Transaction Processing example ...
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Last Updated: 01/12/2026
in Setup Home Setup - Other
The following article details how to use Route Optimization in Dispatch. Route optimization is an added feature in Navusoft that balances and reorganizes stops among routes to enhance operational efficiency. IMPORTANT - Submit a Ticket Re...