Updated Articles

  1. Customer Portal - Division Logo Not Printing on Services Calendar (14919)

    An issue has been resolved that prevented the division logo from printing on the services calendar in the Customer Portal.  Pathway: Customer Portal > Current Services  > select Print Calendar > select Print Icon ...
  2. Operations - Odometer UOM Added to Truck Setup (13969) [Enhancement]

    Odometer UOM has been added to Truck Setup to support non-US distance UOMs. A selection here affects how the Start/End fields display in the Mileage Window in Dispatch (Route Productivity view > double click on the Truck / Mileage value).  ...
  3. AR Payment Batch - Clearing the Search Field and Search Result in a Batch (14175)

    Logic has been updated to the Batch screen to clear the search value and the search result upon entry of a payment Amount and Type. Pathway: Accounting > AR Payment Batch  ...
  4. Pipeline Summary

    Pathway:  Sales > Pipelines >  Pipeline Summary The Sales Pipeline Summary screen displays a snapshot of data reported in the Sales Pipeline (Opportunities and Leads) dashboards . Use the filter options provided to review the data or,...
  5. Service Code - 'Bill Zero Amount' Added to Setup (15027) [Enhancement]

    A 'Bill Zero Amount' billing setting has been added to Service Code setup. Options for this setting include 'Yes' or 'No'. Pathway:  Setup > Services > Service Code Version:  68 ...
  6. Contract Expiration

    Pathway: Sales > Contract Expiration Contract Expiration is a loss prevention tool used by sales to monitor customer contract expiration dates. The Contract Expiration screen is divided into two grids; the top grid displays a summary of co...
  7. System - Updates to Role Setup Screen (14756) [Enhancement]

    Values displayed under the Invoice Adjustment Limit  and Adjustment Approval Limit columns of the Role Setup screen have been modified to display as currency. Pathway:  Setup > System > Role Version:  69 ...
  8. Operations - Default Truck Field Not Populating (14633)

    An issue has been resolved in  Route Setup > Add Route  that prevented the Default Truck drop down field from displaying a list of trucks until after the used had saved the route. The following selections must be made for trucks to display: Di...
  9. User Setup - Logic Update to Screen Sorting (14522)

     User Setup screen sort logic has been updated to sort by ID upon open. Pathway:  Setup > System > User Version: 69 ...
  10. Payment Receipt - Account ID Added to Payment Receipt (14475) [Enahancement]

    The payment receipt's format has been updated to display the Account ID under the Payment Date. Pathway: Accounts > Search > AR History (Customer Service Screen) Version: 69 ...