Updated Articles

  1. Dispatch - Selection of the Time in the Pre Trip Column Does Not Open Results Window (15686)

    An issue has been resolved in the Dispatch screen that prevented the Vehicle Inspection Results window from displaying. Pathway: Operations > Dispatch ...
  2. Adjustment History And Pending Approval - Reversed Adjustments Display Red (15370) [Enhancement]

    An enhancement has been made  to the History tab in Adjustment History - Pending Approval to  highlight reversed invoice adjustments in red.  Pathway:  Accounting > Invoice Adjustment - Pending Approval And History ...
  3. Accounts - Prepayment Amount and Total Field Labels Not Displaying (15663)

    Previously, 'Prepayment Amount' and 'Total' field labels were not displaying in the Post A Payment screen when the invoice list was empty. This has been fixed.  Pathway:  Accounts > Search > Accounts ...
  4. Sales Results Net New - "New" Record Counts Don't Match Counts Returned in the Details Screen (15575)

    An issue has been resolved that caused the count in the "New" column on the Sales Results New screen to not match the count of results in the Sales Result Details screen. Pathway:  Reports > Analysis > Sales Results Net New ...
  5. Accounts (Route Scheduling) - Duplication of Service Record When Rescheduling to Another Day (15640)

    Previously, rescheduling a recurring service to a different day of the week resulted in the creation of work orders for both the original and rescheduled days. This issue has been resolved, and now only a single work order is generated for the newly...
  6. Dispatch - Route Disposal Records Delete Option (15666) [Enhancement]

    Within the Dispatch screen, the Route Disposal Records now include the option to remove a disposal ticket from the list by selecting the removal icon associated with the ticket. Pathway:  Operations > Dispatch  ...
  7. Bill Group Setup - New 'Invoice With Aging' Available (15024) [Enhancement]

    A new invoice format, "Invoice With Aging," has been added to the invoice options available in Bill Group Setup. Pathway:  Setup > Accounting > Bill Group ...
  8. Standard Reports (Aging Report) - Error When Bill Group Applied (14795)

    An error within the Aging report, triggered by the application of the Bill Group filter, has been resolved. Pathway:  Reports > Standard Reports > AR > Aging Details ...
  9. Aging Details - Bill Group Filter Showing Error (14794)

    An error within the Aging Details report, triggered by the application of the Bill Group filter, has been resolved. Pathway:  Reports > Standard Reports > AR > Aging Details ...
  10. Work Type Setup - Correction to Inventory Move Type Options (15677)

    A correction has been made to the 'Inventory Move Type' field in the Work Type setup screen to only display the following work types: None Delivery Exchange Removal Pathway: Setup > Operations > Work Type ...