Updated Articles

  1. Account Notes

    Pathway:  Accounts > Search - Account Account level notes allow users to apply notes that are accessible across all sites associated with the account. These notes serve as a centralized repository of information relevant to the entire a...
  2. Site Notes

    Pathway:  Customer > Search - Account This article details notes that are available at the site level. Site Level notes will display ONLY on the site they were added to. Permissions The following permissions are required ...
  3. Add a Blanket Purchase Order

    Pathway:  Accounts > Search > Attachments Icon Create a Blanket Purchase Order for an account to bill recurring services, manual charges and on call orders to. Blanket Purchase Orders can be limited to a specific site under the account,...
  4. Facility (Setup / Operations) - Functionality Added to Support Origin-Based Fees (19946) [New Feature]

    Edit Service Record Pathway:  Operations > Inbound / Outbound > Inbound [tab] New logic has been added to automatically calculate and recalculate origin-based fees on Service Records when Net Weight, Material, or Origin information is en...
  5. Material Origin Setup

    Pathway: Setup > Operations > Material Origin  The Material Origin Setup screen is used to configure and track where materials originated from. Origins can be assigned to sites within the same division or selected directly on a scale t...
  6. Facility Setup

    Pathway: Setup > Operations > Facility The following article details the tab-set in the Facility Setup tool. Setup here is used for the creation of Disposal/Ship records and is also utilized by the Disposal Activity tool in Operations....
  7. NavuNav (Android 6.7) - Loadman weights ignore Truck Scale UOM in NavuNav (19895)

    An issue has been resolved where weights received from Loadman in NavuNav were displaying in lbs instead of the Scale UOM configured on the truck setup (for example, kgs ). Weights now display using the unit of measure defined in the truck’s Sc...
  8. NavuNav (Android 6.7) - Logic update to Truck drop down on Clock In screen (20016)

    Previously, when a driver logged into the Driver App and was assigned to a single route, the Clock In screen still required them to select the Route field before the Truck drop-down would populate. The logic has been updated so drivers assigned to a...
  9. NavuNav (Android 6.7) - Unable to select current day for Downtime entries in PST (20213)

    An issue has been resolved that prevented drivers from selecting the current day on a Downtime entry on devices set to the Pacific Standard Time zone during morning hours. Android Date and Time Setting External help documentation for Samsung...
  10. NavuNav (Android 6.7) - Error during Switch Route when driver is no longer assigned to the original route (20326)

    An issue has been resolved where the Driver App (Android) displayed an error when a driver was removed from their original route in Dispatch and then attempted to complete the Switch Route process. ...