Updated Articles

  1. Vendor Invoice Management - Invoice History Export Not Including All Details From Screen (14907)

    Invoice History Export logic has been updated to include all details displayed on the History screen.  Pathway: Accounting > Vendor Invoice Management   ...
  2. Database Query - Description Column Added (14757) [Enhancement]

    A Description column has been added to the Database Query screen to explain the field with the description from the database. If a description does not exist in the database, none will display for the field.  Pathway:  Database...
  3. Dispatch - Route Optimization Running Time Updated to Display Local Time (15017) [Enhancement]

    Route optimization running time has been updated to display in local time (timezone configured in Setup > System > System Options) and not the previously used UTC time. This is viewed by right-clicking on the route after optimization has been initia...
  4. Charge Code - Enable Max Weight Charge Options Updated (14771) [Enhancement]

    Options in the Enable Max. Weight Charge field have been updated to the following: Yes - Per Unit Yes - Flat Charge Pathway: Setup > Services > Charge Code ...
  5. Send Bulk Account Portal Invites Not Sending Email (15004)

    An issue has been resolved that prevented the Bulk Account Portal Invites tool from sending out emails if 'Accounts with Active Services' was checked and more than one active service existed for an account. Pathway: Database > Bulk Acco...
  6. Service Record - Composition Tab Updated to Include Total (14928) [Enhancement]

    The Composition tab has been updated to include a total below the Quantity column.  Pathway:  Accounts > Search > Work Order ...
  7. Portal - Invoice By Email Enrollment Available Through Customer Portal (14976) [Enhancement]

    The Customer Portal has been updated to provide portal users the option to manage their paperless billing preference. Requirements: The portal user must be a billing contact OR an account contact for an account that has no billing contacts ...
  8. Route Management - Error Received When Importing a Route (15005)

    Previously, an error was produced when attempting to import a route. This has been fixed. Pathway: Operations > Route Management > Current (Tab) > Import ...
  9. Services - Rate UOM Selection Options Updated in Charge Code Setup (14947)

    The Rate UOM  field in Charge Code setup has been updated to limit the list of options to types that relate to volume, weight, area, each (per unit) and length. Time based UOMs have been removed. Pathway:  Setup > Services > Charge Cod...
  10. Service Detail - Updates to Charges Source Location (14893) [Enhancement]

    Enhancements have been applied to the following Service Record tabs: Charges  Ability to add the same charge code more than once. Source Location (enabled on the Work Type) Ability to add more than one Source Location. Select the green + ...