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Pathway: Operations > Inventory Management The Import Inventory tool is used to mass import equipment inventory from an external CSV file into Navusoft. This article details that process and includes the CSV file requirements for a succe...
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Last Updated: 03/25/2026
in Customer Portal Home Pathway: Setup > Account > Account Class; Customer Portal Customer Portal Home Page The view presented to customers upon logging into their portal account is the Customer Portal Home Page and is configured at the Account Class level. Sy...
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Last Updated: 03/25/2026
in Accounts Home Accounts Screen
Pathway: Accounts > Search > Account
An account status indicates the present state or condition of a customer account within a business. When accessing an account, the current status is visible in the account section of the custome...
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Last Updated: 03/25/2026
in Accounts Home AR Managment This article explains the process of automating credit holds for past-due accounts. It's crucial to ensure compliance with local and regional regulations when applying credit holds and managing charges for accounts under such restrictions.
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Last Updated: 03/25/2026
in Operations Home Dispatch
Pathway: Operations > Dispatch In Dispatch, a grid view drop down is available and controls what route data is displayed on the screen subject to the date(s) and filters applied. Using different views, users can quickly navigate betwe...
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Last Updated: 03/25/2026
in Operations Home Dispatch
Pathway: Operations > Dispatch
The Dispatch screen serves as an operational interface facilitating the communication of route information between Navusoft and the NavuNav mobile application. Some of the features of this screen incl...
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Last Updated: 03/25/2026
in Setup Home User Security
Pathway: Setup > System > Role Roles in the Navusoft application serve as collections of permissions necessary for users to access and operate within the system. Navusoft offers a predefined set of roles that are readily available f...
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Pathway: NavuNav > Scale Photos [Application] The NavuNav Scale Photos application, similar in design to Navusoft’s Inbound/Outbound screen, allows scale operators to quickly create inbound scale tickets from a mobile device. By ena...
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Last Updated: 03/25/2026
in NavuNav NavuNav Android
The following article provides an overview of the NavuNav features, specific to the NavuNav Android Driver application. Logging In Clock In As soon as the driver logs in, they will be prompted to Clock In. Start Time here is...
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Multiple vehicle inspections are now distinctly captured on the Route Data Entry view of the Dispatch screen for instances when more than one truck is used for a given route/driver. Different timestamps for each Pre/Post trip inspection are disp...