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A change has been made to disable the Service Location Map button in Service Agreements for sites that are not geocoded. Pathway: Accounts > Search > Accounts > Service Agreements ...
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An issue has been resolved in Add/Update Service Code that was causing the Work Type Event Class field to clear out when the Enable Routing field was updated and saved. This has been fixed. Pathway: Setup > Services > Service Code ...
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A update has been made to Account Class Setup to include an option to automatically display service photos on the Customer Portal. The default setting for this option is 'Yes'. Pathway: Setup > Account > Account Class; Customer Porta...
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Previously, work types set to create one service record per quantity continued to create only one service record for all quantities. This has been fixed. In Work Type Event Setup, if ' Create One Service Record Per Qty ' is set to Yes ,...
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Previously, the 'Months At Rate' calculations in Rate Update Batch were not calculating correctly. This has been fixed. Pathway: Sales > Rate Update Batch ...
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The following updates were applied to the AR Payment Batch editing tool: A Deposit check box has been added to indicate the money received was entered as a deposit. The Deposit column is hidden if the user does not have permission 267 (Post Depos...
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Logic has been updated to the Reason Code drop down field, in the Add Downtime editor, to only display reason codes designated as 'Down Time'. Pathway: Operations > Dispatch ...
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Previously, an error was returned when attempting to send route notifications. This has been fixed. Pathway: Operations > Dispatch
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Logic has been updated to the Disposal column to use Rate UOM. Pathway: Operations > Dispatch ...
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The Available Charge Code Setup screen has been updated to sort charge codes in alphabetical order. Pathway: Setup > Services > Available Charge Codes ...