New Articles

  1. PO Numbers (Accounts) - Logic Updated to PO Number Field (19542)

    ChatGPT said: ChatGPT said: The  PO Number fields have been updated to support entries of up to 50 characters , resolving a billing issue that previously occurred. PO number field updates were applied to the following areas: Serv...
  2. Database Query (Database) - Updates to Revenue Query (19517)

    The following fields have been added to the Revenue query in Database Query: Start Date End Date Service ID Account Class Name Pathway: Database > Database Query ...
  3. Service Record (Accounts) - Field logic update in 'Create On Call Order' (19459)

    The Requested By field that appears when creating an on-call work order has been updated to allow a maximum of 50 characters . If the character limit is exceeded, the Create button is disabled.  Pathway: Customer Service Screen > C...
  4. Improve Operations with Route Optimization

    The Route Optimization feature is available throughout Navusoft’s routing tools in Dispatch, Route Management, and NavuNav (Android available in version 6.6). When enabled and properly configured, Route Optimization automatically balances stops ac...
  5. NavuNav (Android) - Logic Updated to Expand Availability of Disposal Entry (19518)

    In previous versions of NavuNav (Android), the Disposal Entry option was only available once a work order was marked Complete . In version 6.6, this functionality has been expanded to also display for work orders with an In Progress status. Dispo...
  6. NavuNav (Android) - "Skip" Option Added to Clock Out Process (19373) [New Feature]

    In NavuNav version 6.6, users are provided the option to skip the Post-Trip inspection. When selected, the application will close automatically, and the user will be logged out. ...
  7. NavuNav (Android 6.5.7) - Site Inventory Displaying Items from Previous Work Order (19430)

    Previously, when viewing the Site Inventory section in NavuNav Android, inventory from the previous work order could appear instead of the current one. This issue has been corrected.  ...
  8. Lock Box Payment Import Format 3

    Pathway: Accounting > AR Payment Batch The Lock Box 3 Import Format is used to import payment information into the AR Payment Batch . Before importing, an AR Payment Batch must be created. Once the batch is ready, the import file can be...
  9. On Call Orders (Accounts) - Update to Information Displayed on Screen (16496)

    The Create On Call Order  screen has been updated to include the following information as it applies:  COD - Payment Required  Business Hours The Edit Service Record screen has been updated to include the following information as it applies:...
  10. Work Orders (Accounts) - Updated to Work Order Format 2 (19407)

    Work Order Format 2 has been updated to display both the route number and the driver’s name. ...