New Articles

  1. Refund Request Management (Accounting) - Allow manual entry of check issuance info post AP processing (21181) [New Feature]

    Enhancements were made to the refund request management process to streamline how Accounts Payable (AP) refund checks are recorded, tracked, and managed.  This update introduces a new permission that must be manually reviewed and enabled in your ...
  2. Credit Card Processing Fee Setup (Native Workflow)

    This article is about how to setup the native Credit Card Processing Fee feature provided in Navusoft.  There is setup and management required when using this option to handle processing fees.  For a cleaner option where credit card fees are autom...
  3. Overview: Managing Credit Card Processing Fees in Navusoft

    This article provides a high-level overview of credit card processing, the associated fees and how they are handled in Navusoft. There are two types of fees that a customer could incur when using a credit card, based on system and account setup: ...
  4. Services List (Operations) - Addition of 'Seconds' to Timestamp in Sequence Column (20803)

    To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...
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    Pathway:  Customer > Search - Account This article details notes that are available at the site level. Site Level notes will display ONLY on the site they were added to. Permissions The following permissions are required ...
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