New Articles

  1. Statement (Accounts) - Added Printed Date to Statement (21629)

    An update was made to include the printed date on printed statements to communicate to the customer the date the document was generated.  Pathway:  Account > AR History > Statement > Print Statement ...
  2. Active Service (Account) - Inability to Remove Rental Fee Fixed (21213)

    The issue with Rent Free Days and Daily Rate not clearing when updating the frequency of an active service from On Cal l to another frequency has been fixed. The Rent related fields are hidden, the values are cleared, and the billing correc...
  3. Services List (Operations) - Addition of 'Seconds' to Timestamp in Sequence Column (20803)

    To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...
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  6. Site Notes

    Pathway:  Customer > Search - Account This article details notes that are available at the site level. Site Level notes will display ONLY on the site they were added to. Permissions The following permissions are required ...
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