New Articles

  1. Billing Batch - Tooltip Added to 'Autopay Enrolled Column' (16178) [Enhancement]

    The Billing Batch screen's Auto Pay Enrolled column has been enhanced to display details of the values listed in the column with a tool tip. Hover over the value and the details will be displayed. Pathway:  Accounting > Billing ...
  2. AR Analysis Report - Details Screen Not Loading Large Data Sets (16161)

    An issue has been resolved that was preventing the AR Analysis Details screen from loading large sets of data.  Pathway:  Reports > Analysis > AR Analysis ...
  3. Inbound/Outbound - Error Creating New Disposal Record (16157)

    Previously, an error message was returned when trying to create a disposal record in Navusoft and NavuNav. This has been resolved. Pathway:  Operations > Inbound/Outbound ...
  4. Accounts - Active Services Taking Longer To Load (16173)

    Previously, when viewing a site, the Active Services section of the screen was taking longer to load than usual. This has been resolved. Pathway:  Accounts > Search > Accounts ...
  5. Route Management (Pending) - Upon "Post" Screen Continues to Display as "Updating" (16172)

    Previously, in the Route Management Pending tab, when a new route was set and the 'Post' button was clicked, the route would post successfully, but the screen would persistently show "updating." This has been resolved. Pathway:  Operatio...
  6. Accounts - Work Order Per Unit Rate 0.00 Not Saving (16155)

    The issue with the Per Unit work order charge rate has been resolved. Specifically, if a user changed the rate from a previous amount back to the default rate of $0.00 the change did not stick. Pathway:  Accounts > Search > Account...
  7. Sales Results Net New (Analysis) - Screen Enhancements (15875)

    The f ollowing changes have been applied the the Sales Results Net New screen: Filter  labels have been relocated to display above the filter they are associated with.   A new  'Based On' filter has been added with 'Effective Date' and '...
  8. Bulk Update - 'Exclude From Past Due Notification' Target Field Option Added (16128) [Enhancement]

    The Bulk Update feature now includes a new Target Field option: 'Exclude From Past Due Notifications'. Pathway:  Database > Bulk Update ...
  9. Route Management - Route Count Added To Pending Tab (16136) [Enhancement]

    An enhancement has been made to the Pending tab in the Route Management screen to display a Count at the top of the screen. Pathway:  Operations > Route Management ...
  10. Inbound/Outbound (Operations) - Edit Disposal/Shipment Screen Includes Internal Ticket Number (16103) [Enhancement]

    A change has been made to Edit/Disposal Shipment to display the Internal Ticket number at the top of the screen. Pathway:  Operations > Inbound/Outbound > Select Service Record ...