New Articles

  1. NavuNav (Android) - Business Hours Status Icons Added to Stops (16801) [New Feature]

    In the NavuNav (Android) application, an icon has been added to the Stop List and Stop Details screens to indicate whether a customer is open, closed, or closing soon. The customer's open time is displayed afterward. The status is indicated by the...
  2. Add/Edit Contact (Accounts) - Additional Contact Option for Invoice & Past Due Notifications (17099) [New Feature]

    Edit Contact has been updated to include the option to allow a non-billing contact to receive invoice and past-due notifications. For this, the following requirements must be met: This field only displays IF 'None' is selected for the Billing ...
  3. Line of Business (Setup) - NavuNav (Android) Setting Added (17070) [New Feature]

    A new 'Service Description Display' field has been added to the Mobile tab for a Line of Business. This change affects how the service description is displayed to drivers in NavuNav (Android). Pathway: Setup > Services > Line of Business...
  4. Account Status (Accounts) - Internal/External Collection Status Options Added (17081) [New Feature]

    Two new status options, 'Internal Collections' and 'External Collections,' have been added to the Account Status drop down menu. To apply either status, the following requirements must be met: In Setup > Accounting , a new 'Collection Group / A...
  5. Account Class Setup (Setup) - "Require Site Class" Field Added (17098)

    In the Details tab of the Account Class screen, a new 'Require Site Class' checkbox has been added. This checkbox requires that a site class be selected when creating a new account or site within that account class. Pathway:  Setup > ...
  6. Database (Import) - Import Matrex Scale Tickets Added (17055) [New Feature]

    A new import option, 'Import Matrex Scale Tickets,' has been added to the Database module. To import, the following is required:  The file must be in CSV format  The user must have the permission 462 (Import Matrex Scale Tickets).  Once impor...
  7. Add/Edit Account (Accounts) - Broker Group Field Added (17084) [New Feature]

    A new Broker Group field has been added to the Add/Edit Account screen. To enable this field, the following setup is required: In Setup > System > System Options , under the Account tab, 'Require Broker Group For Broker Account Class Type' mus...
  8. NavuNav (Android) Processing COD Payments

    Cash on Delivery (COD) is available to the NavuNav Android application to allow drivers to take payment in the form of cash, check or card.  Setup Requirements In order for NavuNav to accept COD payments, the Term for the account mus...
  9. Database Query (Database) - New Fields Added to Tax Details (17112)

    The following fields have been added to the Tax Details Database Query: Credit GL Account ID Account Name Account ID Pathway:  Database > Database Query ...
  10. Add User (Setup) - Updates to 'Department' and 'Sales Goal Type' Fields (17068)

    The following changes have been made to the Add User tool: A clearing option has been added to the Department field. A 'None' option, which is now the default setting, has been added to the Sales Goal Type field. Pathway: Setup > Syste...