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Created On: 03/12/2025
in Reporting Home Analysis
Pathway: Reports > Analysis > Sales Results Net New The Sales Results Net New Report tracks revenue changes across accounts, covering new sales, service increases, and service decreases. It calculates the overall impact and attributes...
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An issue has been resolved that prevented the NavuNav app from re-routing when the driver took a wrong turn and went off route. ...
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A Sync Status screen has been added to the NavuNav Android app to retain all transaction statuses for one week. If a connection is lost, the system will save records in a queued status and automatically attempt to resync once the connection is resto...
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Created On: 03/06/2025
in NavuNav NavuNav Android The following article provides an overview of the NavuNav features, specific to the NavuNav Android driver application. Driving Directions (Turn-By-Turn Navigation) NavuNav's Driving Directions feature is designed to enhance navigation ...
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Inbound tickets were previously not calculating the percentage surcharge for charge codes. This has been resolved. Pathway: Operations > Inbound/Outbound ...
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Permission logic in the NavuNav app has been updated to control the visibility of the chat icon for drivers. The icon will only display if the driver has one of the four listed permissions. Permissions should be assigned based on who drivers shoul...
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The Location drop down in the Add Disposal Entry section of the NavuNav (Android) app has been updated to display only active facilities associated with divisions that match the selected route. ...
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Screen logic has been updated to display work orders marked with an exception on the left side of the timeline. Pathway: Operations > Active Dispatch ...
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An issue caused by a SQL Server parameter limit has been resolved, which prevented drivers with more than 2,200 stops in a day from seeing work orders in NavuNav (iPad). Application: NavuNav (iPad)
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In rare cases, stops did not display when NavuNav provided invalid latitude and longitude values for services marked as completed or with an exception. This issue has been identified and resolved. Pathway: Operations > Dispatch ...