New Articles

  1. Export and Import - Route Management

    Pathway:   Operations > Route Management (Current tab) Use the Export and Import feature to modify routes externally, then import them back into Route Management to post the routing changes in the system.  Permissions The f...
  2. Disposal Activity (Operations) - Logic Updated for Disposal Records and LOB Assignment (18146)

    An issue has been resolved where disposal records entered for a route were not appearing in the Disposal Activity screen under the Line of Business (LOB) assigned to that route. Pathway:  Operations > Disposal Activity ...
  3. Broker Account Permissions (Setup) - New Permissions Added for Broker Accounts and Updates to Site Division Access (18051)

    Broker Permissions Four new broker permissions have been added to the Accounts module: Permission Description Add Site to Broker Account (474) Displays the Site, Clone Site, and Split Site into New Account menu items for acc...
  4. Database Query (Database) - Update to Active Services Query (18476)

    The following field options have been added to the Active Services entity in the Database Query tool: Equipment Size Rate Per Yard Pathway: Database > Database Query ...
  5. Send Bulk Emails (Database) - Filtering Only Pulled Site Level Contacts (18165)

    An issue has been resolved in which account-level contacts were not included in the Customer Information entity filter on the Bulk Email screen. Pathway: Database > Send Bulk Emails ...
  6. Division/Service Region/Permissions (Setup) - Updates to ERP Fields (18205)

    ERP-related changes have been applied to the following system screens: Permissions A new permission, 478 (Edit Account SAP ID) , has been added to the Accounts module. This permission allows users to edit the ERP ID field on the Edit Account ...
  7. Search (Accounts) - Ability to Search Work Orders on PO Number Added (18106)

    The ability to search Work Orders by PO Number has been added to the Work Order search type. A PO Number column has also been included in the Search Results screen for reference. Pathway: Accounts > Search > Work Order  ...
  8. AR History (Accounts) - Error Message Displays When Attempting to Process a Write-Off (18111)

    An issue has been resolved that caused an error message to appear when a user attempted to process a write-off in AR History. Pathway: Customer Service Screen > AR History ...
  9. Notification History (Database) - Email Notifications Remain in 'Sending' Delivery Status (18128)

    An issue has been resolved that prevented the delivery status from updating from 'Sending' to 'Delivered' after an email was successfully sent. Pathway:  Database > Notification History and Block List ...
  10. Update Route (Setup / Operations) - Default Truck Not Showing in Update Route (18239)

    An issue has been resolved that caused the default truck to display inconsistently between Route Setup  and Edit Route Record . Pathway: Setup > Operations > Route ...