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An issue has been fixed where the incorrect number was displayed beside the site name when viewing a site on the Service Region Map Area screen. The correct Site ID now appears as expected when selecting a site from the map. Pathway: ...
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Logic has been updated to ensure default rates populate correctly when adding a service that has default rates configured for its service code and frequency. Pathway: Setup > Services > Available Service Code Documentation Review: ...
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An issue has been corrected that prevented disposal records from appearing in the details screen when selecting a disposal activity link while the Disposal Activity screen was grouped by Line of Business. Pathway: Operations > Disposa...
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Created On: 10/23/2025
in Release Notes Home
Attention Navusoft Users, The security of your information is our top priority. As part of a proactive security action plan, we are implementing a mandatory password reset for all Navusoft Customer Portal users. Required Action and Timing ...
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The Renumber screen in Route Management has been renamed to “Renumber / Sequencing Stops” and has undergone a complete redesign. For more details, refer to the full documentation available here: Renumber / Sequencing Stops. Pathw...
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Created On: 10/21/2025
in Setup Home Setup - Other
This article outlines the three types of integrations available between Navusoft and 3rd Eye . Server to Server Features Service Verification & Exceptions Sync Marks a WO with the resulting 3rd Eye Status - Either “Co...
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ChatGPT said: ChatGPT said: The PO Number fields have been updated to support entries of up to 50 characters , resolving a billing issue that previously occurred. PO number field updates were applied to the following areas: Serv...
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The following fields have been added to the Revenue query in Database Query: Start Date End Date Service ID Account Class Name Pathway: Database > Database Query ...
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The Requested By field that appears when creating an on-call work order has been updated to allow a maximum of 50 characters . If the character limit is exceeded, the Create button is disabled. Pathway: Customer Service Screen > C...
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Created On: 10/17/2025
in Operations Home
The Route Optimization feature is available throughout Navusoft’s routing tools in Dispatch, Route Management, and NavuNav (Android available in version 6.6). When enabled and properly configured, Route Optimization automatically balances stops ac...