When a driver completes a stop after the Route Cutoff Time set in the Line of Business, the Scheduled Date is set to Completion Date Time plus one day.
Basic Scenario:
In the example below, the original scheduled date was 7/13/25, and the Route Cutoff Time was set to 11:59 PM. The service was completed around 1:00 AM on 7/14/25, the Scheduled Date was updated to 7/14/25.
Scenario using Completion Date Time +1 Day
In this scenario, if the original Scheduled Date was 7/13/25, and the Route Cutoff Time was set to 10:00 PM, and service was completed at 11:00 PM on 7/13/25—which was after the route's cutoff time—the Scheduled Date will be updated to 7/14/25, with the Originally Scheduled Time noted.
Pathway: Setup > Services > Line of Business