Line of Business (Setup / Services) - New Feature Added to Enable Automatic Routing and Sequencing (17587) [New Feature]

A new Automatic Routing & Sequencing field has been added to Line of Business Setup to support automatic routing in Route Management and includes the following setting options:


  • Disabled:  Select this option to disable automatic routing. When new services are added, they must be manually assigned to a route from the Pending tab in Route Management.
  • Assign Suggested Route Only:  If enabled, this option automatically assigns the suggested route, normally chosen manually from the Pending tab, to the stop. When enabled, assigned stops will have a sequence of “0” on their route and will appear in the Unsequenced Stops column within the Renumber / Sequence Stops tab of Route Management.
  • Assign Suggested Route and Sequence: If enabled, this option utilizes RouteSmart, a licensed third-party system, to automatically assign the suggested route and sequence stops in the most optimized order.  A RouteSmart license is required to enable this feature. 



Pathway: Setup > Services > Line of Business
Documentation: Automatic Routing & Sequencing, Line of Business